Amanda Mixson
Drexel Hill,PA
Summary
Skilled worker committed to outstanding experiences ans customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
S & R Family Mechanical
01.2019 - Current
- Created and maintained databases to track and record customer data.
- Quickbooks: made all entries for jobs completed
Server / Restaurant Trainer
Olive Garden
03.2014 - 05.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
General Manager
Friendly's Restaurant
03.2008 - 02.2014
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Prendie
Drexel Hill, PA06.2001
Skills
- Sales Plan Implementation
- Customer Service
- Customer Loyalty
- Schedule Coordination
- Billing and Payment Processing
- Accounts Payable and Accounts Receivable
Timeline
Administrative Assistant
S & R Family Mechanical
01.2019 - Current
Server / Restaurant Trainer
Olive Garden
03.2014 - 05.2019
General Manager
Friendly's Restaurant
03.2008 - 02.2014
High School Diploma -
Prendie