Amanda Mock
Raytown,MO
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
Work History
ASED Laboratory Technician 2
Saving Sight
Kansas City, MO
04.2024 - Current
- Processed specimens following established protocols while adhering to strict safety standards.
- Trained new laboratory technicians on proper operation of instruments, safety protocols, and proper aseptic technique .
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Assisted in the development and maintenance of laboratory SOPs, laboratory techniques and work instructions, improving process efficiency and consistency.
- Participated in professional development to refine and improve myself.
- Managed inventory levels by checking in/logging all supplies and ensuring stock is available when needed.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Performed daily housekeeping tasks driving efficient laboratory operations.
ASED Laboratory Technician 1
Saving Sight
Kansas City, MO
11.2022 - 04.2024
- Safe handling of blood products
- Processing blood components in a Biological Safety Cabinet using aseptic technique
- Responsible for packaging and distributing product for shipment
- Performing regular laboratory equipment cleaning and maintenance
- Responsible for maintaining compliance with Vital Tears and Saving Sight Standard Operating Procedures, HIPAA, federal and state regulations and all OSHA regulations
- Responsible for maintaining accurate documents and records
- Support open communication with team, managers, and Patient Services to provide timely and effective verbal and written communication
Advanced Animal Care Specialist
Kansas City Zoo
Kansas City, MO
05.2017 - 11.2022
- Responsible for daily husbandry primarily for Western Lowland Gorillas, Amur Leopards, and Black Mangabeys including providing enrichment via diet presentation as well as novel items, administering medication orally and topically, cleaning and disinfecting indoor and outdoor living spaces
- Responsible for maintaining accurate records for daily reports, training, enrichment, and medications abiding by USDA and AZA protocols
- Design and implement training procedures including voluntary injections and presentation of different body parts for inspection
- Train new staff, volunteers, and interns in routine responsibilities and expectations
- Aid in medical procedures including immobolizations, surgeries, and euthanasia
- Support open communication with team, managers, and veterinary staff and participate in daily keeper chats with the public
Animal Care Specialist
Erie Zoological Society
Erie, PA
03.2013 - 04.2017
- Primary keeper of various taxa also spent time preparing diets for the entire zoo as well as caring for animals in quarantine
- Participated on the enrichment committee developing and approving new enrichment ideas for the animals at this facility
- Participated with hand rearing Patagonian Maras two seasons in a row as well as voluntary training and transportation to other facilities
- Assisted in artificial insemination with Sand Cats and Amur Leopards
- Assisted with protective contact behavioral training sessions including injections, voluntarily walking into a crate, and presentation of body parts
Education
Associates - Veterinary Assistance
Great Lakes Institute of Technology
Erie, Pennsylvania01.2010
Skills
- Critical thinking proficiency
- Specimen Processing
- Interpersonal and written communication
- Laboratory documentation
- Laboratory safety protocols
- Multidisciplinary team collaboration
Timeline
ASED Laboratory Technician 2
Saving Sight
04.2024 - Current
ASED Laboratory Technician 1
Saving Sight
11.2022 - 04.2024
Advanced Animal Care Specialist
Kansas City Zoo
05.2017 - 11.2022
Animal Care Specialist
Erie Zoological Society
03.2013 - 04.2017
Associates - Veterinary Assistance
Great Lakes Institute of Technology