Summary
Work History
Education
Skills
Timeline
AssistantManager

Amanda Molina

Brownsville,TX

Summary

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth operations. Track record of effective communication and problem-solving in dynamic environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and administration. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Business Office Clerk

Real-D Contruction
01.2021 - Current
  • Developed correspondence letters, memos, and emails.
  • Increased office efficiency by streamlining filing systems and organizing documents for easy access.
  • Maintained accurate and current alphanumeric filing system for optimal recordkeeping efficiency.
  • Responded efficiently to incoming calls from clients or vendors while maintaining excellent customer service standards.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.
  • Monitored and tracked budgets and expenses.

Teacher

Kenmont Montesorri School
08.2012 - 06.2017
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Secretary

Iglesia Vida
01.2012 - 07.2012
  • Managed the church office, providing administrative support to the Pastor.
  • Answering phones, taking messages, and handling correspondence.
  • Managing calendars and scheduling appointments.
  • Maintaining church databases and updating member information.
  • Filing and organizing documents.
  • Managing office supplies and equipment.
  • Assisted in Quickbooks.

Income Tax Preparer

Cavazos Income Tax
01.2007 - 04.2007
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
  • Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
  • Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.
  • Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.

Medical Office Intern

.
07.2005 - 05.2006
  • Managed office inventories, ordering supplies as necessary to maintain optimal stock levels.
  • Improved patient experience by effectively handling inquiries, addressing concerns, and providing relevant information.
  • Expedited check-in procedures by verifying personal information and collecting copayments from patients upon arrival at the office.
  • Streamlined administrative tasks for medical personnel by organizing paperwork and maintaining well-organized filing systems.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing registration processes.
  • Ensured that all required forms were completed accurately by guiding patients through paperwork completion process when necessary.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Schedule appointments for doctor visits and procedures.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Education

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
05-2005

Skills

  • Relationship building
  • Verbal and written communication
  • Critical thinking
  • FLUENT IN [ENGLISH AND SPANISH]
  • Office administration
  • Keyboarding skills
  • Appointment scheduling
  • Calendar management
  • Schedule management
  • Confidentiality
  • Filing experience
  • Multitasking and time management

Timeline

Business Office Clerk

Real-D Contruction
01.2021 - Current

Teacher

Kenmont Montesorri School
08.2012 - 06.2017

Secretary

Iglesia Vida
01.2012 - 07.2012

Income Tax Preparer

Cavazos Income Tax
01.2007 - 04.2007

Medical Office Intern

.
07.2005 - 05.2006

High School Diploma -

Los Fresnos High School

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Amanda Molina