Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Montague

23748 Decourm Road,PA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Lumber Handler

Danzer
01.2024 - Current
  • Contributed to team efforts by completing additional tasks as needed during high-volume periods or staff shortages.
  • Enhanced lumber sorting efficiency by implementing an effective organization system.
  • Kept work area clean and organized, contributing to overall workplace safety measures.
  • Reduced waste and increased productivity through accurate measurement and cutting techniques.

Inventory Specialist

Veyer
04.2019 - 11.2023
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Processed required paperwork to expedite handling of shipped and received goods.

Bartender

Fannettsburg Inn
04.2017 - 10.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Food Service Worker

Compass Group USA
02.2017 - 04.2019
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Developed and maintained positive relationships with customers to enhance service.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Certificate - Phlebotomy

Huntingdon Careeare And Technology
Mill Creek PA
05-2025

Business Management

Souther Huntingdon
Three Springs, PA
05-2000

Skills

  • Skilled at prioritizing tasks simultaneously
  • Consistently dependable
  • Collaborative mindset
  • Effective communication skills
  • Effective patience
  • Expertise in client relations
  • Analytical problem-solving
  • Financial processing expertise
  • Cash handling proficiency
  • Customer service proficiency
  • Consistent professional demeanor
  • Sales experience
  • Point of sale transactions
  • Adaptable learner
  • Trustworthy and reliable

Timeline

Lumber Handler

Danzer
01.2024 - Current

Inventory Specialist

Veyer
04.2019 - 11.2023

Bartender

Fannettsburg Inn
04.2017 - 10.2019

Food Service Worker

Compass Group USA
02.2017 - 04.2019

Certificate - Phlebotomy

Huntingdon Careeare And Technology

Business Management

Souther Huntingdon

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