Amanda Montalvo
Oakland Gardens
Summary
Passionate and motivated leader with nineteen years of experience within the retail environment. Focuses on driving results by displaying strong analytical skills, implementing solutions, and executing a robust sense of commerciality. Has a strong ability to build and maintain relationships while inspiring leaders with a sense of empowerment.
Overview
14
14
years of professional experience
Work History
North America Concessions Trading Manager
Ted Baker London
05.2023 - Current
- Responsible for influencing all aspects of the North America concession business.
- Creatively increase sales and influence each location's stock package through strong communication with our Creative Director and the NA Merchandising Team and by participating in the seasonal buys.
- Responsible for developing and maintaining strong partnerships with Bloomingdale's and Hudson’s Bay executives to ensure alignment, an understanding of focuses, and that Ted Baker’s standards and initiatives are upheld.
- Created a three-year plan for concessions that was approved by the company’s CEO and currently managing each phase of the plan.
- Creatively drive performance while being cost effective and ensuring that payroll is being managed under budget.
- Support with building budgets and targets per location considering trends and factors affecting trade.
- Review and monitor P&L performance per location to ensure positive contribution.
- Maintain strong partnership with our Operations team ensuring that locations are running operationally sound.
- Promote brand loyalty by implementing high standards of customer service and through strong clienteling performance.
- Ensure a high level of commerciality by supporting quarterly buys and allocations.
East Coast Regional Manager
Ted Baker London
08.2015 - 05.2023
- Managed an area consisting of standalone and concession businesses.
- Hired and developed top talent by holding accountable, celebrating top performance and succession planning.
- Developed and encouraged my team to create lasting business relationships with host partners.
- Implemented strategic initiatives to increase sales and brand awareness within the concession model.
- Delegated area's of responsibility to all senior managers encouraging their growth and succession planning.
- Ensured consistency in maintaining profitability and contribution year over year.
- Conducted Store Appraisals and Audits identifying and supporting each stores financial, operational, people, and commercial strengths and opportunities.
- Drove a high level of commerciality by effectively partnering with the NA Merchandising Team to ensure that stock packages represented relevant customer profiles.
Shop Manager
Ted Baker London
07.2013 - 07.2015
- Led the opening of the womenswear shop in Huntington, New York.
- Hired, trained, and mentored a high-performing team, creating a culture of teamwork, collaboration and loyalty.
- Identified business and personal objectives for team members creating a clear roadmap to achieve company goals and individual growth and development.
- Analyzed commercial reporting to effectively execute visual merchandising techniques indicative of company guidelines and client behaviors.
- Achieved the strongest stock take results across all doors.
- Created a customer centric environment resulting in client sales doubling versus years prior and achieving the highest sales volume.
- Collaborated and networked with partners and neighboring managers for best practice sharing, continuous improvement efforts and business insights.
Top Co-Manager
Express
11.2010 - 07.2013
- Identified as Top Co-Manager, responsible for mentoring and training new and existing manager's within the district.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Created and managed schedules while maintaining payroll expectations.
- Evaluated employee performance and provided constructive feedback to improve skills and employee retention.
- Managed daily operations ensuring a seamlessly run store for both employees and customers.
Education
Bachelor of Business Administration - Corporate Finance
QUEENS COLLEGE, The City University of New York
05.2010
Skills
- Leadership
- Attention to Detail
- Relationship Building and Management
- Effective Communicator and Listener
- Training and Development
- Sales Growth
- Financial Analysis and Reporting
- Project Management
- Business Development
Timeline
North America Concessions Trading Manager
Ted Baker London
05.2023 - Current
East Coast Regional Manager
Ted Baker London
08.2015 - 05.2023
Shop Manager
Ted Baker London
07.2013 - 07.2015
Top Co-Manager
Express
11.2010 - 07.2013
Bachelor of Business Administration - Corporate Finance
QUEENS COLLEGE, The City University of New York
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