Amanda Monwai
Woodinville,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Coffee Supply Volunteer
Canyon Hills Community Church
09.2021 - Current
- Maintained all coffee supplies for weekly church events.
- Took accurate inventory for weekly office supply order of coffee supplies.
Vacation Rental Property Manager
Vrbo/Self
09.2020 - Current
- Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
- Provided necessary, and preventative maintenance.
- Personally cleaned the home when house cleaners were unavailable and inspected the home after every cleaning to make sure it was cleaned to standard and ready for guests.
Volunteer Parent Helper Coordinator
Trinity Classical Christian Academy
09.2015 - 05.2024
- Coordinated and maintained the Parent Helper schedule for the school families.
- Communicated with families on a weekly basis by sending reminders and helping to find substitutes when needed.
Volunteer Board Member - Jobs Coordinator
Legacy Homeschool Co-op
01.2014 - 02.2016
- Assigned co-op jobs to over 150 families on a yearly basis.
- Provided guidance and effective communication with families to ensure each job description was understood clearly.
- Worked with families for scheduling and covering jobs when families were absent.
- Oversaw all jobs on a weekly basis and made sure they were completed at the end of each weekly co-op date.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Front Desk Medical Receptionist
Cornerstone Family Health Clinic
06.2006 - 09.2007
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Organized paperwork such as charts and reports for office and patient needs.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Private Nanny
Scott and Louisa Malatos
09.1997 - 04.2001
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Back Office Assistant
MultiCare Health
03.1995 - 08.1995
- Provided clerical support to company employees by copying, faxing, and filing documents.
In-Home Nanny
N.J. Family
06.1994 - 02.1995
- Provided consistent and nurturing care to three children, one of which was special needs.
- Fostered a supportive relationship with the children's mother who was also at home.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
- Supported family by managing household tasks such as laundry, light cleaning, and errand running.
Education
Western Washington University
Bellingham, WA 09.1992 - 05.1996
Skills
Booking Management
Calendar scheduling
Cleaning and Housekeeping
Customer Service
Attention to Detail
Multitasking
Excellent Communication
Clear Communication
Organizational Skills
Timeline
Coffee Supply Volunteer
Canyon Hills Community Church
09.2021 - Current
Vacation Rental Property Manager
Vrbo/Self
09.2020 - Current
Volunteer Parent Helper Coordinator
Trinity Classical Christian Academy
09.2015 - 05.2024
Volunteer Board Member - Jobs Coordinator
Legacy Homeschool Co-op
01.2014 - 02.2016
Front Desk Medical Receptionist
Cornerstone Family Health Clinic
06.2006 - 09.2007
Private Nanny
Scott and Louisa Malatos
09.1997 - 04.2001
Back Office Assistant
MultiCare Health
03.1995 - 08.1995
In-Home Nanny
N.J. Family
06.1994 - 02.1995
Western Washington University
09.1992 - 05.1996
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