Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

AMANDA MOORE

PRINCETON,ILLINOIS

Summary

Highly organized and consistently anticipates needs of clients. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Assistant

Private-In Home Care
09.2023 - Current
  • provide all personal care for person with quadriplegia
  • Personal care includes using lifting devices for transfers and bathing, getting person into and out of bed, dressing, toileting, washing/bathing, grooming, putting on scoliosis brace, and all other personal care duties involved with activities of daily living
  • preparing medication for the week and administering medication
  • light housekeeping

Phlebotomist

St. Margaret’s Hospital
12.2022 - 06.2023
  • Obtains blood specimens through venipuncture, capillary puncture, or heel stick
  • Collects nasopharyngeal and oropharyngeal swabs
  • Centrifuge blood samples
  • Receives and processes laboratory specimens
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Phlebotomist

St. Margaret’s Hospital
03.2022 - 01.2023
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Organized daily work based on collection priority.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Front Desk/Phlebotomist

Bureau/Putnam/Marshall County Health Departments
12.2015 - 12.2022
  • Collect blood samples from patients
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Label vials with patient names and dates
  • Decipher the best method for drawing blood depending on the specific patient
  • Centrifuge blood samples
  • Covid-19 testing
  • Contact tracing
  • Answer phones; schedule appointments (labs/immunizations)
  • Processes incoming and outgoing mail
  • Collects fees and prepares invoices, cash transmittal slips and/or receipts; accounts for checks and cash received daily and enters into database
  • Accepts payments and issues receipts.

Account Clerk

Henry County Health Department
11.2014 - 12.2015
  • Gathers, assembles, checks and files financial data
  • Set up and updated Excel spreadsheets to track financial data.
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Posts, checks, balances and adjusts accounts including expenditures, receipts and remittances; searches documents for posting errors; checks invoices, maintains varied financial and statistical records;
  • Collects fees and prepares invoices, cash transmittal slips and/or receipts; accounts for checks and cash received daily and enters into database
  • Prepares billings for services rendered by the agency; records payments; secures collection of unpaid balances
  • Maintains routine cost and inventory records
  • Prepares periodic reports for analysis, billing and other purposes using standardized accounting procedures
  • Follows Financial Services policies and procedures to ensure compliance with laws and regulations
  • Receives agency/customer requests and/or complaints and resolves them within the framework of established policies and procedures
  • Maintains customer confidence and protects operations by keeping information confidential
  • Participates in department or unit quality improvement activities; participates in educational programs, meetings and in-service education
  • Contributes to team effort by accomplishing related results as needed
  • Promotes the department and supports the mission of the organization

Office Assistant

Henry/Stark County Health Departments
08.2013 - 11.2014
  • Answers phone, takes messages, screens calls, provides information to callers regarding department programs and services, receives citizen complaints, and directs calls and messages to appropriate staff
  • Accepts and records birth and death certificates, prepares certified copies
  • Accepts payments and issues receipts
  • Processes incoming and outgoing mail; records checks on check listing.

Lactation Counselor

Henry/Stark County Health Departments
09.2009 - 08.2013
  • Provides basic breastfeeding information and encouragement to pregnant and breastfeeding women enrolled in the WIC program

Education

High School Diploma -

AMERICAN SCHOOL
LANSING, IL

Certified Lactation Consultant Certificate -

ALPP
SPRINGFIELD, IL
2011

Phlebotomy -

Illinois Valley Community College
Oglesby, IL
08.2019

EMT -

OSF St. Anthony Medical Center
Princeton, IL
08.2022

CNA -

Illinois Valley Community College
Oglesby, IL
12.2023

Skills

  • Ability to quickly learn new and complex software
  • Excellent verbal, oral communication and interpersonal skills
  • Planning and organizing
  • Attention to detail
  • Problem-solving
  • Teamwork
  • Customer service orientation
  • Communication skills
  • Quick learner

Certification

  • PT - Phlebotomy Technician
  • EMT - Emergency Medical Technician
  • CNA - Certified Nurse Assistant

References

Elia Larios, RN

(779) 370-6660


Chris Kemerling, RN

(309) 854-2762


Jennifer Coleman

(815) 878-7427


Donna Joeger

(815) 866-7630


Timeline

Personal Assistant

Private-In Home Care
09.2023 - Current

Phlebotomist

St. Margaret’s Hospital
12.2022 - 06.2023

Phlebotomist

St. Margaret’s Hospital
03.2022 - 01.2023

Front Desk/Phlebotomist

Bureau/Putnam/Marshall County Health Departments
12.2015 - 12.2022

Account Clerk

Henry County Health Department
11.2014 - 12.2015

Office Assistant

Henry/Stark County Health Departments
08.2013 - 11.2014

Lactation Counselor

Henry/Stark County Health Departments
09.2009 - 08.2013

High School Diploma -

AMERICAN SCHOOL

Certified Lactation Consultant Certificate -

ALPP

Phlebotomy -

Illinois Valley Community College

EMT -

OSF St. Anthony Medical Center

CNA -

Illinois Valley Community College

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AMANDA MOORE