Amanda Moore
Fort Myers,FL
Summary
Highly organized and results-driven professional with a strong background in sales and finance, specializing in contracts, pricing, and data analysis. Known for a detail-oriented and analytical approach to problem-solving, with a proven ability to support strategic decision-making and streamline business processes. A motivated team player with a strong work ethic and a commitment to delivering high-quality outcomes in fast-paced, dynamic environments.
Overview
11
11
years of professional experience
Work History
Contracts & Pricing Specialist, Level 3
Arthrex
Fort Myers, FL
10.2023 - Current
- Processes zero-dollar consumable agreements for customers through SAP, with products being shipped out amounting to upwards of 1.4 million dollars a month. Additionally, I work directly with legal to process commercial contract agreements with redline changes.
- Loads 16,000 item price files through Winshuttle Studios multiple times a week to ensure customers are receiving their agreed-upon pricing. Excel formulas are utilized to ensure pricing stays within a given threshold.
- Works directly with Arthrex sales representatives and national account managers to resolve any pricing discrepancies identified by customers.
- Processes the transfer of equipment through SAP when customer ownership changes due to an unfulfilled agreement.
- Maintains customer rebates upwards of 1 million dollars for key customers through SAP to ensure actual sales meet or surpass target sales.
- Maintains national account opportunities in Salesforce, and ensures all necessary documentation is attached.
- Manages item inquiry reports in SAP to ensure all materials, serial numbers, and service contracts are tracked.
- Assisted with the implementation of new software systems related to pricing operations.
- Attended a three-month leadership program to further improve my team building and public speaking skills.
Sales Operations Support - Data Analyst, Level 2
Arthrex
Fort Myers, FL
07.2021 - 10.2023
- Assisted both customers and agencies in ensuring that all system data is accurate, and made daily updates as requested.
- Business Portal expert. Assisting customers and agencies with any issues or questions they have when it comes to reports, quotes, orders, and overall Business Portal navigation.
- Updated tax information for customers and agencies in Vertex when they are tax-exempt in their state and reviewing W-9s.
- Collaborated with software support teams to analyze and resolve software installation, and ongoing support issues.
- Worked to create upwards of 1,000 new customer accounts per month.
- Developed dashboards within Salesforce to monitor key performance indicators.
Account Specialist
Cintas
Fort Myers, FL
05.2019 - 07.2021
- Resolved problems by performing both routine and complex account updates.
- Worked with our vendors to obtain quotes on the required repair work found during either service calls or inspections, in a timely manner.
- Outsourcing vendors to get set up in our system for certain repairs that require specific certifications. This involved negotiating pricing with vendors.
- Worked with vendors to ensure our customers were in compliance with fire codes and up to date on all services, inspections needed.
Visual Merchandising Manager
Calvin Klein Inc.
Fort Myers, FL
01.2018 - 05.2019
- Completed floor replenishment to guarantee size availability, and promote customer satisfaction.
- Required great attention to detail, as the product had to be color-coordinated and displayed in an organized manner. Floor plans were updated quarterly.
- Held each team member accountable for achieving brand and performance goals.
- Processed shipments and maintained organized stock shelves.
Floor Supervisor
Calvin Klein Inc.
Fort Myers, FL
06.2016 - 01.2018
- Monitored the performance of team members to develop optimization plans.
- Responsible for opening and closing the store, along with ensuring we meet our daily sales goal.
- Received and processed cash and credit payments for in-store purchases.
Assistant Manager
Reebok
Fort Myers, FL
12.2014 - 05.2016
- Verified that all merchandising standards were maintained on a daily basis.
- Responsible for employee scheduling and conducting interviews for new hires.
- Secured revenue, accurately monitoring cash intake, and deposits to eliminate discrepancies.
- Improved efficiency by training staff on best practices and protocols.
Education
Bachelor of Arts - Business Administration (Finance)
Keiser University
Fort Myers, FL01-2026
Associate of Arts - Criminal Justice
Keiser University
Fort Myers, FL09.2020
Skills
- MS Office, including advanced functions and pivot tables
- Salesforce CRM
- SAP ERP systems
- Detail-oriented
- Time management
- Cross-functional collaboration
- Winshuttle licensed
- Data and pricing analytics
- Documentation review
- Problem solving
Timeline
Contracts & Pricing Specialist, Level 3
Arthrex
10.2023 - Current
Sales Operations Support - Data Analyst, Level 2
Arthrex
07.2021 - 10.2023
Account Specialist
Cintas
05.2019 - 07.2021
Visual Merchandising Manager
Calvin Klein Inc.
01.2018 - 05.2019
Floor Supervisor
Calvin Klein Inc.
06.2016 - 01.2018
Assistant Manager
Reebok
12.2014 - 05.2016
Bachelor of Arts - Business Administration (Finance)
Keiser University
Associate of Arts - Criminal Justice
Keiser University
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