Summary
Overview
Work History
Education
Skills
Accomplishments
Supervision and Teaching Interests
Certification
References
Timeline
Generic
Amanda Moreno

Amanda Moreno

Round Rock,TX

Summary

LCSW-S and RPT-S with extensive experience in trauma-informed care and relationship building. Demonstrated success in clinical supervision and program management, improving service delivery and fostering a positive work culture. Expertise in CCPT and a strong commitment to social justice advocacy, creating a supportive environment for clients.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Therapist and Case Manager

Helping Hand Home for Children
Austin, TX
08.2000 - Current
  • Provided direct care to children in foster care with trauma histories in residential treatment.
  • Coordinated case management for treatment and aftercare plans with multidisciplinary teams.
  • Delivered trauma-informed behavior interventions to students and teachers at UT Charter School.
  • Supervised undergraduate and graduate interns, enhancing clinical skills toward licensure.
  • Conducted therapy sessions for child clients aged five to 14 and families.
  • Participated in staffing and consultations through multidisciplinary meetings and trainings.
  • Completed training in EMDR and Child Centered Play Therapy to enhance therapeutic techniques.

Counseling and Intake Services Director

Blue Bonnet Trails Community Health Services
Round Rock, Texas
08.2019 - 02.2021
  • Directed operations for Intake and Counseling Services across eight counties, enhancing service delivery for adults and youth.
  • Trained and supervised counselors and intake workers to maintain high standards of care.
  • Managed daily departmental flow to ensure efficient and ethical client services.
  • Developed surveys and analyzed data to create strategies for increasing revenue while reducing costs.
  • Facilitated staff development initiatives aimed at achieving performance metrics in behavioral health services.
  • Monitored reports and implemented improvement plans while updating policies and procedures.
  • Reduced clinical staff turnover and improved client experience through cultural enhancements and efficiency strategies.
  • Completed training as LCSW Supervisor, supervising graduate students alongside other responsibilities.

Therapist Private/Group Practice

Counselors of Texas
Round Rock, TX
12.2017 - 08.2019
  • Provided individual and family therapy within private group practice, gaining insights into practice operations.
  • Participated in weekly group consultations to enhance clinical skills and collaboration.
  • Engaged in monthly board consultations focused on quality assurance and growth strategies.
  • Completed play therapy trainings through Association of Play Therapy, advancing towards Registered Play Therapist certification.

Program Therapist

Pacific Quest Wilderness Therapy
Ka'u, Hawaii
04.2016 - 05.2017
  • Established and monitored treatment goals within horticulture therapy program in Hawaii.
  • Guided program staff in intervention processes and progress monitoring.
  • Communicated with families and education consultants to ensure alignment of objectives.

Program Therapist

Rock Springs Behavioral Health Hospital
Georgetown, TX
11.2014 - 04.2015
  • Conducted assessments, diagnoses, treatment planning, and discharge planning in psychiatric hospital setting.
  • Participated in multidisciplinary treatment approaches to enhance patient outcomes.
  • Delivered individual, group, and family therapy across all campus units: adolescent mental health, adult mental health, adult sober living, and military resilience.
  • Accumulated hours towards LCSW certification for professional development.
  • Completed training in CBT and CPT therapeutic models to broaden skillset.

Clinical Program Manager

Meridell Achievement Center
Liberty Hill, TX
12.2011 - 10.2014
  • Delivered individual, group, and family therapy in a for-profit residential treatment center.
  • Served adolescent clients on behavioral and neurobehavioral units.
  • Promoted to Clinical Program Manager, overseeing three Neurobehavioral Units.
  • Provided administrative supervision for licensed therapists and direct care staff.
  • Developed standards and protocols for service delivery across supervised units.
  • Implemented accountability strategies to enhance service application.
  • Completed the majority of supervision hours toward the Licensed Clinical Social Worker credential.
  • Received extensive training in Bruce Perry's Neurosequential Model of Therapeutics.

Clinical Specialist

Austin Children's Shelter
Austin, TX
09.2010 - 12.2011
  • Provided case management and counseling for adolescent mothers, infants, and young children in shelter cottage.
  • Cultivated a positive, nurturing environment with staff and clients to reduce aggression and chaos.
  • Enhanced understanding of trauma and attachment through targeted educational initiatives.
  • Completed training in filial therapy to improve therapeutic interventions.
  • Initiated supervision hours toward LCSW certification to advance professional qualifications.

Education

Doctor of Social Work - Social Work

Tulane University
New Orleans, LA
06-2028

Master of Science - Social Work

The University of Texas
Austin
08.2010

Bachelor of Social Work -

The University of Texas
Austin
12.2008

Skills

  • Social problem solving
  • Advocacy for social justice
  • Respect for individual dignity
  • Relationship building
  • Trustworthiness
  • Professional competence and development

Accomplishments

  • Full Scholarship to participate in 7-week study abroad- Roots of Social Justice in London, England while at University of Texas.
  • Member, Phi Alpha Honor Society
  • Published member highlight piece in Play Therapy Magazine
  • Created and provide new hire orientation training on child development
  • Scheduled presenter at the Texas Child Care Administrators Conference

Supervision and Teaching Interests

I have spent the bulk of my career applying what I learned at UT School of Social Work to the various systems that I have worked and volunteered in. In each role that I have been hired into, I have focused my knowledge and growth on the principles of social work and the tenants of child development and play therapy. The positions that I have held have honed my skills and perspective, allowing me to operate through a trauma informed lens and consistently broaden my cultural awareness. Through the years I have engaged in trainings, consultation and supervision in order develop my professional self. I greatly enjoy being able to now provide those services back to caregivers, interns and clinical supervisees. The theories that I  base my approach in are the Person Centered Approach and the Developmental Model of Supervision. I believe that my career path has led me to this opportunity as I have a passion for this work and helping others navigate their way into it.

Certification

  • Licensed Clinical Social Worker- Supervisor
  • Registered Play Therapist- Supervisor
  • Certified in Child-Centered Play Therapy

References

References available upon request.

Timeline

Counseling and Intake Services Director

Blue Bonnet Trails Community Health Services
08.2019 - 02.2021

Therapist Private/Group Practice

Counselors of Texas
12.2017 - 08.2019

Program Therapist

Pacific Quest Wilderness Therapy
04.2016 - 05.2017

Program Therapist

Rock Springs Behavioral Health Hospital
11.2014 - 04.2015

Clinical Program Manager

Meridell Achievement Center
12.2011 - 10.2014

Clinical Specialist

Austin Children's Shelter
09.2010 - 12.2011

Therapist and Case Manager

Helping Hand Home for Children
08.2000 - Current

Doctor of Social Work - Social Work

Tulane University

Master of Science - Social Work

The University of Texas

Bachelor of Social Work -

The University of Texas

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