Amanda Morris
Salem,OR
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Northwest Senior And Disability Services
Salem, OR
05.2023 - Current
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Registration Representative
Carol Milgard Breast Center
Tacoma, WA
08.2020 - 10.2024
- Reviewed patient information and verified accuracy of demographic data in order to register patients.
- Assisted with scheduling appointments, verifying insurance coverage, and collecting payments.
- Provided excellent customer service by answering inquiries and resolving any issues that arose.
- Entered all patient information into the registration system accurately and efficiently.
- Verified patient eligibility for services through various online systems or by calling the insurance companies directly.
- Sorted incoming documents such as medical records, lab results, referrals., ensuring they were properly routed to the appropriate departments within a timely manner.
- Utilized knowledge of Medicare and Medicaid regulations to ensure compliance with billing practices.
- Collaborated with clinical staff members to ensure proper documentation was completed prior to patient being seen by physician or specialist.
- Maintained confidentiality of protected health information according to HIPAA guidelines.
- Answered phones promptly and professionally; responded appropriately and courteously to caller inquiries.
- Scanned documents into EMR system; updated and maintained files according to established protocol.
- Gathered personal and insurance information from each patient.
- Scheduled appointments based on individual patient requirements and facility availability.
- Welcomed patients to facility and assisted with registration sign-in process.
- Scanned [Type] documents and insurance cards to include in patient charts.
In Home Caregiver
DSHS Aging and Disability
Tacoma, WA
02.2009 - 12.2022
- Provided personal care and companionship to elderly individuals in their homes.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
- Transported clients to medical appointments or recreational activities.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Observed physical and mental condition of clients and reported any changes to supervisor.
- Encouraged social interaction among clients through conversation or participation in activities.
- Accompanied clients on errands or outings for shopping or leisure activities.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Responded promptly to emergency situations in a calm manner.
- Developed relationships with family members and caregivers of clients.
- Adhered to safety standards while providing care in the home setting.
- Participated in continuing education programs related to caregiving duties.
- Respected client privacy rights at all times when providing services.
- Followed agency policies and procedures when delivering care.
- Maintained a clean work environment throughout shift.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported clients to doctor's appointments and errands.
- Followed care plan and directions to administer medications.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Education
High School Diploma -
Olympic College
Bremerton, WA04-2015
Skills
- Compassionate client care
- Incident Reporting
- Patient Care
- Elderly Care
- Disability Support
- Relationship Building
- Compassionate Care
- Dependable and Responsible
- Emotional Support
- Client documentation
- Medical record-keeping
- HIPAA Compliance
- Time Management
- Direct Patient Care
- Documentation
- Records Maintenance
- Dementia Care
- Problem-Solving
- Respectful and Compassionate
- Flexible Schedule
- Behavior redirection
Certification
- Continuing Education
- Oral Health Completion
- Intentional Peer Support Training ( Adults w/ Mental Health )
Timeline
Caregiver
Northwest Senior And Disability Services
05.2023 - Current
Registration Representative
Carol Milgard Breast Center
08.2020 - 10.2024
In Home Caregiver
DSHS Aging and Disability
02.2009 - 12.2022
- Continuing Education
- Oral Health Completion
- Intentional Peer Support Training ( Adults w/ Mental Health )
High School Diploma -
Olympic College