Hi, I’m
Amanda Morrow
Indianola,IA
Summary
Leverages my customer service, problem-solving, administrative skills and creativity to propel myself in a career which meets the needs of the company and exceeds the expectations of peers and management.
Overview
9
years of professional experience
6
Certifications
6
Years Volunteer Experience
3
years of post-secondary education
Work History
Indianola High SchoolIndianola, Iowa
Media Assistant
01.2021 - Current
Job overview
- Encouraging Team Player
- Provided a safe, welcoming environment for staff and students
- Exceeded communication expectations
- Curated innovative ideas; enhancing daily function
- Indianola higher education Librarian Assistant.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Indianola Baseball Inc.Indianola, Iowa
Concessions Manager
01.2022 - 01.2024
Job overview
- Result Driven Leader in business management
- Successfully trained, scheduled, and supervised two shift managers and 18 employees
- Frequent grill and oil fryer cooking to ensure consumer quality
- Critical problem-solving skills
- ServSafe Manager Certified.
Pure Romance by Amanda MorrowIndianola, Iowa
Business Owner
01.2015 - 01.2024
Job overview
- Administrative work including Microsoft Excel and invoicing to track income and expenses showing revenue growth
- Marketing to generate clientele growth
- Collaborating to implement fresh and appealing customer experiences
- Consulting experience geared towards relationship building.
- Developed new strategies for client retention, resulting in increased loyalty and long-term working relationships.
- Built and maintained relationships with clients to provide ongoing support.
- Resolved client concerns promptly, maintaining a high level of customer service excellence at all times.
Education
Colorado Technical University Online, Colorado Springs, CO
BS in Criminal Justice and Human Services from Criminal Justice/Human Services
2011.09 - 2013.06 (1 year & 9 months)
Southwestern Community College, Creston, IA
AA In Criminology from Criminology
2009.09 - 2010.09 (1 year)
Skills
- Management
- Communication
- Administrative Duties
- Customer Service
- Responsible
- Empathetic
- Confidentiality
Military Spouse
True
Certification
CPR
First Aid
Bloodborne Pathogen
Mandatory Reporter
U.S. Navy Ombudsman
ServSafe Manager
Additional Information
Volunteer work with Girl Scouts of America (4 years) and Officially Appointed U.S. Navy Ombudsman (4 years) and (2 years) Sunday School Teacher
Timeline
Concessions Manager
Indianola Baseball Inc.
01.2022 - 01.2024
Media Assistant
Indianola High School
01.2021 - Current
Business Owner
Pure Romance by Amanda Morrow
01.2015 - 01.2024
Colorado Technical University Online
BS in Criminal Justice and Human Services from Criminal Justice/Human Services
2011.09 - 2013.06 (1 year & 9 months)
Southwestern Community College
AA In Criminology from Criminology
2009.09 - 2010.09 (1 year)
CPR
First Aid
Bloodborne Pathogen
Mandatory Reporter
U.S. Navy Ombudsman
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