Amanda Moses
Minneapolis,MN
Summary
Skilled Pre-licensed Mental Health Professional with a dual Masters in Public Health and Social Work and an extensive mental health background. Supported numerous patients in a large residential shelter facility and in the community; playing a key role in achievement of positive client outcomes. Excellent communications and client care skills leading to desirable results. Highly-trained individual and skilled communicator effectively interacts with clients, colleagues and other healthcare professionals. Remarkable background in program development and community engagement including extensive experience with creating digital content, writing copy, marketing and event planning. Skilled in referrals and providing diagnosis and holistic treatment plans for clients. Strong knowledge of medical terminology and HIPAA regulations, with close attention paid to ethics and policies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Trainee
Family Enhancement Center
06.2023 - Current
- Assessed clients' mental health needs, developed treatment plans and monitored progress leading to 90-100% engagement rates
- Documented patient information, treatment plans, and patient responses.
- Delivered brief interventions in 3-6 sessions to help clients develop healthy coping skills.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Provided individual therapy sessions to patients suffering from mental health issues.
- Facilitated recovery-oriented support groups with incorporation of holistic practices such as movement, art, and other creative expressions.
Reproductive Health Equity Intern
Planned Parenthood North Central States
08.2022 - Current
- Conducted and organized qualitative data collection, managing sensitive data of over 80 patients.
- Worked both independently and collaboratively in fast-paced clinical environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
- Collected research data through interviews and literature reviews
- Created surveys and questionnaires to collect data for research projects.
- Organized and interpreted data using statistical analysis tools.
- Planned and facilitated 4 month staff book club in order to deliver equitable and trauma-informed care to patients
Pediatric and Clinical Care Intern
Leap Pediatric And Clinical Care
12.2022 - 06.2023
- Developed inventory of support agencies using socioecological model to guide mapping of social support systems surrounding community.
- Visited and partnered with several support agencies in order to develop and maintain healthy community relationships.
- Planned and represented Leap at 2 community outreach events with over 200 participants present at each, recruiting patients and educating families about Leap's services
Graduate Research Assistant
University Of Minnesota
09.2021 - 05.2023
- Completed administrative and research duties per professor request.
- Coordinated and created materials for curriculum and course projects for child welfare professionals including 3 hour-long web-based learning modules, 2 best practices one pagers and an hour-long podcast interview
- Met regularly with research team to identify issues and maintain curriculum alignment with objectives.
- Prepared research project documentation to facilitate approval processes with project funders on a bi-monthly basis.
- Contributed to research and data analysis within early childhood and development landscape.
Graduate Student Program Assistant
University Of Minnesota
08.2021 - 10.2022
- Assisted with event planning and coordination including an annual leadership conference, lunch and learn workshops, student wellness activities and educational panels
- Assisted with social media and website management to create strong organizational online presence and reach and engage broad audiences.
- Prepared clear and interesting presentations and reports to promote audience understanding and retention.
- Built and maintained professional relationships with students and faculty members.
- Developed a constitution and supported the founding of a health professional racial equity student group
Youth Skills Worker
Family Enhancement Center
06.2021 - Current
- Facilitated weekly trauma skills group for 4-7 adolescent teen girls
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed monthly check-ins and progress report for each client.
- Entrusted to handle confidential and complex situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Graduate Research Assistant
University Of Minnesota
09.2020 - 05.2021
- Completed administrative and research duties per professor request.
- Performed statistical, qualitative, and quantitative analysis.
- Provided comprehensive research assistance and support when conceptualizing and projects.
- Planned, modified and executed research instrument
- Coordinated materials for curriculum for child welfare professionals including best practices 1 pager, half day and hour-long web based trainings
- Compiled and synthesized 36 months of field notes to identify larger trends and research patterns impacting area of study.
- Prepared summaries of research data for use in high-level meetings and presentations.
MSW Intern
University Of Minnesota
05.2020 - 05.2021
- Planned and facilitated programming for student parents pursuing healthcare careers including monthly lunches and biweekly newsletter with student parent-specific resources and information.
- Created and implemented several surveys and online forums to gather student interest, ideas and feedback.
- Planned 2 family-friendly events with over 10 families in attendance at each.
- Organized and executed outreach and branding of ISPC through social media, newsletters and email blasts.
- Referred students to variety of resources within and outside of the University.
- Worked with Student Parent Help Center to perform intake meetings with student-parents and discuss child-care assistance grants and other services.
- Supported members of ISPC Student Advisory board as president to ensure student-driven programming; assist in connections to campus entities and write grant proposals to secure funding for events.
- Implemented 2 projects that focus on long-term advocacy, resources and policies that support health professional student-parents.
Community Organizer
N/A
05.2020 - 08.2020
- Operated outreach efforts to recruit and lead team of over 20 volunteers to fundraise for school supplies, books and toys.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Wrote e-mails and promoted events via social media
- Cold-called companies and entities to increase support and raise funds.
- Distributed thousands of supplies to community members such as toys, books, hygiene products, baby supplies, food items and clothing during COVID-19 pandemic and riots due to murder of George Floyd
- Raised over $20,000 independently via social media to purchase and distribute above items
Birth Doula
Self
02.2020 - Current
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Answered patient inquiries and provided medically accurate and evidence-based information about birthing process.
- Coordinated with healthcare professionals to provide patients with exceptional care.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Provided family members with general health education and tips for patient care.
Marketing Manager
Root & Mineral Spa
01.2020 - 12.2020
- Created company brand messaging, collateral materials, planned 5 intimate client events, developed promotional strategies for each stage of fundraising process, and product commercialization from scratch
- Researched developing trends to stay updated with new ideas and marketing practices in the spa and beauty industry, growing social media engagement from 0 to over 1,000 followers in a 3 month time period
- Identified over 10 key individuals and developed authentic relationships in order to achieve buy-in to a start-up
- Remained flexible and adaptable within ever-changing landscape of start-up companies
Content Manager
Grethen House
09.2019 - Current
- Approved, reviewed and edited content flowing to website.
- Maintained monthly content calendar to schedule creation and delivery deadlines.
- Managed content distribution to online channels and social media platforms.
- Edited and sourced images and videos using CapCut and InShot.
- Worked independently and collaboratively in changing environment.
- Self-motivated, maintained own deadlines and time tracking
Human Resources and Marketing Manager
HAUS Salon
06.2017 - 08.2019
- Supported the growth of the company by meeting rapid demands for filling open positions, bringing the company from 50 to over 100 employees in an 18 month timeframe
- Managed job creation, recruiting, interviewing, hiring, onboarding and training across 6 departments and 3 sites
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees across 3 locations, minimizing financial discrepancies through detailed compensation tracking and management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented quarterly performance reviews and motivational strategies to elevate company rapport, performance and comradery.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Guided senior leaders on appropriate employee corrective steps.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Youth Educator
Tubman
01.2016 - 05.2017
- Built relationships and communicated with 15-20 schools across districts and counties to provide a six-lesson evidence-based violence prevention curriculum to over 5,000 students each school-year
- Monitored student progress and adjusted instruction to meet individual and population needs.
- Utilized innovative teaching strategies to effectively engage students in learning leading to almost perfect rating according to student feedback
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met regularly with team of educators to discuss best practices and develop innovative teaching strategies.
- Trained and supervised new educators to apply best teaching practices and comply with protocols.
Youth Advocate
Tubman
01.2015 - 01.2016
- Liaised between children and guardians to best handle issues specific to youth.
- Managed caseload of 15-20 clients; meeting with each on at least a weekly basis
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Conducted assessments to determine types of services individuals required.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Facilitated youth development and leadership programs for young people from diverse backgrounds.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Education
Master of Science - Public Health
University of Minnesota
Minneapolis, MN10.2023
Master of Social Work - Clinical Mental Health
University of Minnesota - Twin Cities
Minneapolis, MN10.2023
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
Minneapolis, MN12.2014
Skills
- Diagnostic Evaluation
- Electronic Charting
- Mental Health Support
- Customer Satisfaction
- Public Speaking
- Program Evaluation
- Self Starter
- Organizational Development
- Microsoft Office Suite
- Event Planning and Coordination
- Strong Oral and Written Communication Skills
- Social Media Management
- Attention to Detail
Certification
- HEAT: An Afrocentric, Holistic Approach to Recovery, Heat Time, certified Summer 2023
- Application of Health Equity Research Methods for Practice and Policy, Johns Hopkins University, certified Winter 2023
- Survey Research: Design, Planning, Implementation, and Ethics, Collaborative Institutional Training Initiative (CITI Program), certified Fall 2020
Timeline
Clinical Trainee
Family Enhancement Center
06.2023 - Current
Pediatric and Clinical Care Intern
Leap Pediatric And Clinical Care
12.2022 - 06.2023
Reproductive Health Equity Intern
Planned Parenthood North Central States
08.2022 - Current
Graduate Research Assistant
University Of Minnesota
09.2021 - 05.2023
Graduate Student Program Assistant
University Of Minnesota
08.2021 - 10.2022
Youth Skills Worker
Family Enhancement Center
06.2021 - Current
Graduate Research Assistant
University Of Minnesota
09.2020 - 05.2021
MSW Intern
University Of Minnesota
05.2020 - 05.2021
Community Organizer
N/A
05.2020 - 08.2020
Birth Doula
Self
02.2020 - Current
Marketing Manager
Root & Mineral Spa
01.2020 - 12.2020
Content Manager
Grethen House
09.2019 - Current
Human Resources and Marketing Manager
HAUS Salon
06.2017 - 08.2019
Youth Educator
Tubman
01.2016 - 05.2017
Youth Advocate
Tubman
01.2015 - 01.2016
Master of Science - Public Health
University of Minnesota
Master of Social Work - Clinical Mental Health
University of Minnesota - Twin Cities
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
- HEAT: An Afrocentric, Holistic Approach to Recovery, Heat Time, certified Summer 2023
- Application of Health Equity Research Methods for Practice and Policy, Johns Hopkins University, certified Winter 2023
- Survey Research: Design, Planning, Implementation, and Ethics, Collaborative Institutional Training Initiative (CITI Program), certified Fall 2020
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