Amanda Moses

Front End Associate

• Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
• Processed customer transactions and provided excellent customer service.
• Maintained a clean, organized and inviting store environment.
• Greeted customers warmly upon arrival and identified their needs.
• Engaged with customers to ensure a positive shopping experience.
• Utilized POS systems effectively to process sales and manage customer data.

EMT

• Operated ambulances safely under both normal and emergency conditions.
• Documented patient information, treatments provided, and changes in condition on appropriate forms.
• Developed strong rapport with other medical professionals to foster quality and efficient patient care.
• Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.

Warehouse Supervisor

• Assisted with scheduling shipments and deliveries according to customer requirements.
• Evaluated existing processes for cost savings opportunities.
• Supervised loading and unloading of materials from incoming trucks.
• Maintained and updated inventory records accurately.
• Performed regular inspections of equipment, facilities, and personnel safety practices.
• Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Reviewed supplies inventory levels and purchased necessary items.

911 Dispatcher

• Provided pre-arrival instructions to callers in life threatening situations.
• Coordinated activities between multiple agencies during emergency situations.
• Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
• Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.

Operational Support Technician

• Provided customer service support by responding to inquiries regarding shipment statuses or other logistics related issues.
• Prepared necessary reports on daily activities for management review.
• Ensured proper storage of materials according to company regulations.
• Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
• Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.

EMT

• Operated ambulances safely under both normal and emergency conditions.
• Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
• Managed multiple tasks simultaneously while maintaining composure under pressure.
• Responded to 911 calls for assistance with medical emergencies.
• Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
• Attended continuing education courses related to EMT skills development.
• Developed strong rapport with other medical professionals to foster quality and efficient patient care.