Amanda Mott
canby,Oregon
Summary
Detail-oriented professional with extensive experience in caregiving and customer service. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Prepared to apply expertise in fast-paced environments to drive positive outcomes.
Overview
12
12
years of professional experience
Work History
Caregiver/Med aid
Marquis company
Canby, Oregon
04.2025 - Current
- Administered medication according to prescriptions, following health guidelines.
- Assisted clients with daily living activities and personal care needs.
- Maintained a safe and clean environment for clients at all times.
- Documented client progress and changes in health condition accurately.
- Provided companionship and emotional support to enhance client well-being.
Customer Care Coordinator
Providence Health Plans
Canby, Oregon
06.2022 - 06.2023
- Coordinated customer inquiries and resolved issues efficiently and effectively.
- Resolved customer complaints in a professional manner.
- Facilitated follow-up calls to ensure patient satisfaction with services received.
- Managed communication between healthcare providers and patients for clarity.
- Assisted patients with enrollment processes and benefit explanations.
- Handled various responsibilities simultaneously in a fast-paced environment.
Rapid Prototype inspector
Precision Castparts Corporation (PCC) Airfoils
Clackamas, Oregon
07.2014 - 10.2019
- Inspected finished goods prior to shipment to guarantee they meet company standards.
- Inspected castings to ensure compliance with quality standards and specifications.
- Conducted visual and dimensional checks on components using calipers and gauges.
- Collaborated with engineering teams to identify and troubleshoot defects in products.
- Documented inspection results and maintained accurate records for quality assurance.
- Trained new inspectors on safety protocols and inspection procedures effectively.
Education
High School Diploma -
Colton High Scool
Colton, OR05-2008
Skills
- Medication administration
- Health record management
- Patient assessment
- Client care
- Patient advocacy
- Environmental safety
- Attention to detail
- Organization
- Problem solving
- Communication
- Active listening
Timeline
Caregiver/Med aid
Marquis company
04.2025 - Current
Customer Care Coordinator
Providence Health Plans
06.2022 - 06.2023
Rapid Prototype inspector
Precision Castparts Corporation (PCC) Airfoils
07.2014 - 10.2019
High School Diploma -
Colton High Scool