Amanda Moua
Northstar Dental Group
Manitowoc
9
years of professional experience
Dedicated dental assistant with expertise in patient relations, appointment scheduling, and insurance verification. Committed to creating a welcoming environment that enhances patient comfort and satisfaction.
Work History
Dental Assistant
3 Months- Assisted dentists during procedures, ensuring patient comfort and efficient workflow. (left handed and six handed)
- Prepared treatment rooms and sterilized instruments to maintain a safe environment.
- Recorded patient information accurately, enhancing communication within the dental team.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Take digital film x-rays, CBT scans
- iTero scanner knowledge
- Shiny 3D scanner knowledge
- Help with laundry
- Assisted in creating physical impressions and producing models. Supported the process of pouring models from impressions.
- Fabricated custom whitening trays and night retainers to enhance patient satisfaction.
- Supported dental hygiene practices through efficient room turnover, instrument sterilization, and accurate periodontal charting.
- Epic software knowledge
- Executed motor prophylaxis procedures before and after doctor-administered cavitrons.
Dental Assistant
1 Year 8 Months- Assisted dentists during procedures, ensuring patient comfort and efficient workflow.
- Educated patients on post-treatment care and oral hygiene practices effectively.
- Collaborated with team members to improve clinic operations and patient experiences.
- Maintained cleanliness of the office, adhering to health and safety regulations consistently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentist's evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Laundry
- Stocking inventory and help with ordering supplies
- In charge of OSHA duties
- Knowledge of how to use and change out instruments in Cerec machine
- Dentrix software knowledge
- Translating when needed
- In charge of weekly/monthly/yearly autoclave, AED, Cerec machine maintenance
- Answer phone calls and assist with questions
Dental Assistant
1 Year 3 Months- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as insurance verification, and appointment confirmation calls to support office operations efficiently.
- MacPractice software knowledge
- Laundry
- In-clinic sedation and hospital sedation skills/knowledge
- Answer phone calls and questions
- Prophy cleanings on children under 12 years of age
- Hmong translating
- Discuss hospital paperwork for sedations with patient's parents
Dental Assistant
8 Months- Provided necessary tools and supplies to dentists and hygienists during procedures.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Handled administrative tasks such as insurance verification and appointment confirmation calls to support office operations efficiently.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Prepared patient X-rays and images for review by dentist.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Verified patient insurance eligibility and benefits.
- Designed dental report card to explain patient dental health status and treatment plans.
- Prepared treatment rooms and sterilized instruments to maintain a safe environment.
- Assisted dentists during procedures, ensuring patient comfort and efficient workflow.
- Maintained cleanliness of the office, adhering to health and safety regulations consistently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for a clean dental office setting and patient safety.
- Laundry
- Answer phone calls and questions
- Dandy scanner knowledge
Dental Assistant
1 Year 6 Months- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Maintained cleanliness and organization of dental office, creating a welcoming a welcoming atmosphere for patients.
- Prepared treatment areas for patient care, ensuring sterile and organized a sterile and organized environment.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Improved dental procedure outcomes with accurate preparation of fillings and crown materials.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Adjusted and reline dentures
- iTero scanner knowledge
- Train new employees
- Answer phone calls and questions
Dental Assistant
1 Year- Handled administrative tasks such as insurance verification and appointment confirmation calls to support office operations efficiently.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Contributed to a comfortable patient experience, offering reassurance and support throughout treatments.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- OSHA/Safety officer
- Train new employees
- Make bleaching trays
Education
High School Diploma
Dental Assistant - Dental Assistant
- Dental Assisting Member Class Representative
Skills
Dental impressions creation
Dental radiography
Digital X-ray proficiency
Equipment sterilization
Treatment room setup
Patient scheduling
Appointment scheduling
Oral hygiene education
Team collaboration
Cross-training capabilities
Patient communication
Patient relations
Timeline
Dental Assistant
Northstar Dental Group
05.2026 - CurrentRead More
Dental Assistant
Lakeview Family Dental
09.2024 - 05.2026Read More
Dental Assistant
Young Smiles
11.2022 - 02.2024Read More
Dental Assistant
Bellevue Family Dentistry
02.2022 - 10.2022Read More
Dental Assistant
Aspen Dental
11.2018 - 05.2020Read More
Dental Assistant
Midwest Dental
11.2017 - 11.2018Read More
Lakeshore Techincal College
Dental Assistant from Dental Assistant
Read More
Lincoln High School
High School Diploma
Read More