Amanda Moulton-Proctor
Rochester,NY
Summary
[Job Title] utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
5
5
years of professional experience
Work History
Consultant
Pronexusllc
12.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
Assistant
Custom Treats & Treasures
01.2020 - Current
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Increased customer service success rates by quickly resolving issues.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
- Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Performed wide-ranging administrative, financial and service-related functions.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Updated database of contacts and resources for company-wide distribution.
- Monitored and ordered supplies and materials to keep office well stocked.
- Offered technical support and troubleshot issues to enhance office productivity.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Accounts Payable Specialist
Isaac Heating & Air Conditioning Inc
04.2023 - 12.2023
- Evaluated financial records to detect errors and discrepancies.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Prepared vendor invoices and processed incoming payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Proactively identified potential areas of improvement within existing processes, leading to enhanced efficiency across several workflows.
Executive Assistant
Clerio Vision
06.2019 - 12.2021
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Updated and maintained confidential databases and records.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Worked with senior management to initiate new projects and assist in various processes.
- Screened personal and business calls and directed to appropriate party.
- Filed paperwork and organized computer-based information.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Education
Bachelor of Science - Forensic Accounting
Southern New Hampshire University
Hooksett, NH06.2026
Skills
- Reporting capabilities
- Work Planning and Prioritization
- MS Office
- Strategic Planning
- Client rapport
- Problem-Solving
- Research and Development
- Cultural Awareness
- Editing and proofreading
- Content Creation
- Plot construction
- Formatting
Timeline
Consultant
Pronexusllc
12.2023 - Current
Accounts Payable Specialist
Isaac Heating & Air Conditioning Inc
04.2023 - 12.2023
Assistant
Custom Treats & Treasures
01.2020 - Current
Executive Assistant
Clerio Vision
06.2019 - 12.2021
Bachelor of Science - Forensic Accounting
Southern New Hampshire University