Amanda Muir
Allendale
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Quality-driven, and efficient, with strong interpersonal abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Lead LPN
Trinity Health
Grand Rapids
01.2021 - Current
- Established and maintained effective working relationships with clinical staff, business office staff, the office manager, providers, and other departments.
- Managed the schedule of 11 providers and 22 clinical staff at the main office and four satellite locations to meet daily operational needs.
- Create and maintain provider templates in EPIC.
- Super User for UKG.
- Office Coordinator for Centering Pregnancy. Assisting with the implementation of a new program in the office.
- Conducted audits of medical records to identify opportunities for improvement.
- I serve as a resource person for colleagues, providing staff education and communication at department meetings.
- Assisted in addressing issues with staff regarding attendance, performance, improvement opportunities, and resolved conflicts when necessary.
- Collaborated with the department manager and providers to ensure that clinical protocols and processes are followed.
- Participated in quality improvement initiatives aimed at enhancing patient safety and healthcare delivery.
- Assists in the orientation of new colleagues and supports the student experience as requested.
- Maintained departmental policies, procedures, infection control standards, and departmental compliance with continuous regulatory readiness.
Unit Manager
SKLD Nursing Facility
Wyoming
02.2020 - 01.2021
- Oversaw the daily operations of a 60-bed unit, ensuring efficiency and compliance with company policies.
- Coordinated ongoing educational objectives to enhance staff competencies in safety, quality, and core measures.
- Established policies and procedures related to the COVID-19 pandemic, while monitoring the CDC for updates, and implementing new recommendations.
- Actively participated in recruitment efforts by interviewing potential candidates, hiring, and training new staff members.
- Coordinated with other departments to facilitate smooth workflow and achieve company objectives.
- Mentored nursing staff and set unit goals and standards.
- Oversaw resident care to promote quality physical, mental and psychological treatment.
- Conducted regular performance evaluations, offering constructive feedback and setting goals.
LPN Office Nurse
Mercy Health Physician Partners OBGYN
Grand Rapids
11.2015 - 02.2020
- Phone triage: Receives, collects key data, and answers based on clinical protocol guidelines, and triages patient telephone calls as per approved clinical protocol guidelines. Consults with the provider for areas of question, or lack of clarity.
- Performed initial OB visits.
- Patient flow: Performed patient flow functions as appropriate to the office. Assisted with and/or performed specified procedures. Served as a medical care information resource for patients.
- Consulted with physicians, providers, and other team members, as appropriate, to ensure quality patient care that is consistent with, and pertinent to, the patient.
- Documented complete and accurate patient records related to calls received, data collected, services rendered, follow-up provided, and/or outcomes, as described by the patient or family.
- Provider Super User for implementation of EPIC EHR system.
- Assures compliance with appropriate regulations, including MDPH, ADA, The Joint Commission, CLIA, and OSHA.
LPN Nurse Supervisor
HCR ManorCare
Grand Rapids
04.2006 - 11.2015
- Responsible for supervising and providing direct care to patients in sub-acute rehab and long-term care.
- Developed individualized plans of care for each patient based on assessment data collected.
- Responsible for patient assessments, obtaining and carrying out physician orders, medication and treatment administration, carrying out and updating the patient plan of care, scheduling, and collaborating with outside referrals.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Responsible for the supervision of nursing assistants and maintaining a team approach to care.
- Assisted with implementation of the EHR system and provided education to staff.
Education
currently enrolled - Bachelor's in Health Services Administration
Davenport University
Grand Rapids, MISome College (No Degree) - Nursing
Kellogg Community College
Battle Creek, MILPN Certificate -
Olympia Career Institute
Grand Rapids, MI02-2006
Skills
- Patient care
- active listening
- Regulatory compliance
- Epic charting
- Quality improvement
- Staff training
- Team collaboration
- Problem-solving abilities
- Critical thinking
Certification
- Practical Nurse License-State of Michigan 3/30/2006-3/30/2026
- BLS for Health providers up to date
Timeline
Clinical Lead LPN
Trinity Health
01.2021 - Current
Unit Manager
SKLD Nursing Facility
02.2020 - 01.2021
LPN Office Nurse
Mercy Health Physician Partners OBGYN
11.2015 - 02.2020
LPN Nurse Supervisor
HCR ManorCare
04.2006 - 11.2015
currently enrolled - Bachelor's in Health Services Administration
Davenport University
Some College (No Degree) - Nursing
Kellogg Community College
LPN Certificate -
Olympia Career Institute