Amanda Muncher
R.D.H.
Birmingham ,Al.
Summary
An opportunity to obtain a full – time position for employment with a company that has advancements. Interested in a career with the ability to make an impact in lives. Patient-oriented Dental Hygienist offering years of experience in high-volume dental offices. Expertise in screening patients for cancer and oral diseases, performing prophylaxis and providing education on oral hygiene and health. Talented at working with diverse personality types to provide an upbeat work environment.
Accomplished Dental Hygienist and Office manager offering years of experience. Expert in providing preventive and restorative care while working. Compassionate and understanding when treating and talking with individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Dental Assistant, Front Desk, Dental Hygienist
Clairmont Cosmetic And Family Dentistry
06.2008 - 09.2013
- Improved and developed knowledge through continuing education courses schooling at UAB Dental Hygiene and seminars.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Head Dental Hygienist
Sumiton Dentistry
09.2013 - 09.2015
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues and Utilized advanced digital radiography techniques to capture high-quality images for diagnostic purposes.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
Dental Hygienist, Front Desk, Dental Assistant
Clairmont Cosmetic And Family Dentistry
09.2015 - 06.2017
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
Dental Hygienist
Jasper Dental Associates
06.2017 - Current
- Improved patient retention rates by providing exceptional customer service during appointments and phone interactions.
- VA Patients, inmates from local jails, and students of Bevill Community college were led through programs through our office.
- Contributed to practice growth by consistently delivering high-quality care that led to increased patient referrals.
- Established a positive online reputation for the practice by encouraging satisfied patients to leave reviews and testimonials on various platforms..
- Improved and developed knowledge through continuing education courses and seminars.
- Educated patients on preventative dental care techniques, empowering them to maintain optimal oral health between dental visits.
- Correctly administered local anesthetic and adjunctive therapies.
- Mentored junior hygienists/assistants, sharing best practices and providing constructive feedback to improve their skills.
- Maintained accurate patient records documenting medical histories, treatment plans, progress notes.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Developed strong relationships with patients, earning trust through compassionate care and consistent follow-up on treatment progress.
- Collaborated with dentists to develop comprehensive treatment plans tailored to individual patient needs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Expedited treatment processes with prompt triage assessments, identifying urgent cases that required immediate attention.
- Conducted health screenings on patients, allowing early detection of potential health issues.
- Provided emotional support to patients during difficult moments, fostering trust and making them feel at ease throughout their treatment journey.
- Assisted physicians in diagnosis and treatment of patients.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Administered medications and performed basic and advanced patient assessments.
- Called patients post-procedure to inquire about status, recovery and questions.
- Advised patients and families on health topics pertinent to care and treatment.
- Educated patients on self-care techniques, promoting their overall well-being and health maintenance.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Improved patient satisfaction by providing compassionate care during challenging medical situations.
- Facilitated communication between healthcare professionals, enhancing teamwork and collaboration for better patient care.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored patients during surgeries and identified specific response patterns.
- Coached individuals in developing concentration skills through specific meditative exercises.
- Ensured accurate record-keeping by diligently updating patient charts with relevant information after each visit.
- Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
- Aided dentists during pediatric appointments, demonstrating sensitivity towards young patients'' unique anxieties.
- Facilitated communication between dentists and non-English-speaking patients through interpretation services when necessary.
- Consulted with other dental professionals to deliver best patient care.
- Assisted in the treatment of diverse patient populations, expanding cultural competence within the dental practice.
- Collaborated with dental team members to provide seamless care for patients during appointments.
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
- Adjusted dentures to deliver secure and comfortable fit.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Increased office efficiency by updating equipment maintenance schedules, leading to fewer breakdowns during appointments.
- Carried out advanced dental cleaning services.
- Educated patients on oral hygiene and care to prevent future dental issues.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Provided expert support in complex cases requiring advanced periodontal treatments or specialized interventions.
- Assisted in the implementation of electronic medical records system, streamlining documentation processes while maintaining confidentiality standards.
- Educated patients on preventative dental care techniques, empowering them to maintain optimal oral health between visits.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Established a positive online reputation for the practice by encouraging satisfied patients to leave reviews and testimonials on various platforms.
- Mentored junior hygienists, sharing best practices and providing constructive feedback to improve their skills.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Dental Hygiene
UAB Alabama Dental Hygiene Program
Birmingham, AL05.2013
Dora High School
2008
Skills
- Entering in Insurances
- Accounts Payable/ Receivable
- Treatment planning with patients
- Made patient appointments and helped with any issues they may have had
- Assist Dentist with Dental Procedure
- Trustworthy and Reliable,
- Work well with others
- Relationship Building
- OSHA Standards
- Documenting Patient History
- Registered Dental Hygienist (RDH)
- Medical Records Management
- Dependable, caring and Responsible
Timeline
Dental Hygienist
Jasper Dental Associates
06.2017 - Current
Dental Hygienist, Front Desk, Dental Assistant
Clairmont Cosmetic And Family Dentistry
09.2015 - 06.2017
Head Dental Hygienist
Sumiton Dentistry
09.2013 - 09.2015
Dental Assistant, Front Desk, Dental Hygienist
Clairmont Cosmetic And Family Dentistry
06.2008 - 09.2013
Dental Hygiene
UAB Alabama Dental Hygiene Program
Dora High School
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