Amanda Muncy
Pikeville,KY
Summary
Experienced and collaborative professional with a proven track record of meeting needs, improving processes, and exceeding requirements in team environments. Diligent and focused worker who excels in effective communication and task prioritization. Adept at identifying opportunities for growth and implementing strategies to drive success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute Teacher
PIKEVILLE INDEPENDENT SCHOOLS
02.2022 - Current
- Substitute Elementary and High School any subjects as well as Special Education classes
Inventory Control Lead
YHWH, LLC
01.2021 - 08.2024
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with manufacturing and supply chain management.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Senior Business Analyst
Medix
03.2021 - 01.2022
- EPIC Certification in HB Revenue Charge Master and Charge Router
- Contract position to build and implement EPIC EHR systems for Pikeville Medical Center
Network Relations Specialist
Anthem, Inc.
07.2015 - 08.2020
- Develop strong interpersonal relationships with providers
- Act as a key contact for large volume, VIP providers
- Research and resolve provider grievances and appeals
- Support provider education by conducting monthly provider visits
Provider Relations Representative
Humana - CareSource
08.2014 - 07.2015
- Support recruitment and contracting efforts
- Develop strong interpersonal relationships with providers
- Act as a key contact for large volume and safety net providers and seek contact with these providers, to resolve and avoid issues
- Conduct site visits, meetings and education of providers
- Contact and conduct orientations to providers in a timely manner
- Understand, gather, and utilize market intelligence data as it applies to Network Development
Community Education Representative
Humana - CareSource
09.2013 - 08.2014
- Promote enrollment to consumers and educate current health plan members and the communities-at-large
- Coordinate activities with regional community and social service agencies and initiate contacts to introduce plan programs
- Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
- Organize site developments for marketing displays and opportunities to orientate staff and clients/adult students
- Effectively utilize Sales Force Automation, Excel, Outlook, Word, and other computer applications to perform job duties
Community Outreach Coordinator
Coventry Healthcare
09.2011 - 09.2013
- Made outbound calls to members to provide assistance in obtaining services
- Investigated and responded to member inquiries regarding benefits
- Developed educational/outreach materials
- May develop and maintain member incentive programs to support HEDIS
- Maintained incentive database to track member compliance
- Identified opportunities to partner with community organizations
Financial Controller/HR Executive
BCM, LLC
01.2008 - 12.2012
- Prepared accurate financial reports and monthly statements for accounts receivable.
- Collaborated with executive team in preparation of annual capital and operating budgets, forecasts and all financial reporting and analysis.
- Led organizational cash flow and cash flow forecasting initiatives.
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Researched and analyzed human resources trends and best practices to drive corporate policy changes and optimize business performance.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Used technologically relevant digital systems to manage HR tasks such as Workday, etc.
Universal Banker / Financial Specialist
Us Bank
07.2009 - 09.2011
- Provide excellent customer service by recommending appropriate products and resolving customer issues
- Processing loans from application to closing
- Open various accounts offered at Us Bank
- Use a variety of computer systems to successfully complete my job tasks
- Fill in for managers when they are not in the branch
- Profile and prospect for potential clients
- Meet weekly and monthly goals and exceed them for incentive bonus
- Pull daily reports, and use them to track branch progress on accounts, transactions, and performance
- Series 6 and 63 license
- Life and Health Insurance license
- Improve net DDA and retention
- DDA Coordinator
Education
BA - Business Administration And Management
Morehead State University
Morehead, KY12.2013
Associates - Business
Big Sandy Community & Technical College
Pikeville, KY01.2012
Skills
- Staffing optimization
- HR leadership
- Talent management
- Workforce planning
- Business solutions development
- Forecasting and planning
- Analytical tool implementation
- Business administration
- Strategic financial planning
Certification
- Epic Certification, Present
- EPIC HB Revenue Cycle Chargemaster, Present
- Driver's License, Present
Personal Information
Authorized To Work: US
Timeline
Substitute Teacher
PIKEVILLE INDEPENDENT SCHOOLS
02.2022 - Current
Senior Business Analyst
Medix
03.2021 - 01.2022
Inventory Control Lead
YHWH, LLC
01.2021 - 08.2024
Network Relations Specialist
Anthem, Inc.
07.2015 - 08.2020
Provider Relations Representative
Humana - CareSource
08.2014 - 07.2015
Community Education Representative
Humana - CareSource
09.2013 - 08.2014
Community Outreach Coordinator
Coventry Healthcare
09.2011 - 09.2013
Universal Banker / Financial Specialist
Us Bank
07.2009 - 09.2011
Financial Controller/HR Executive
BCM, LLC
01.2008 - 12.2012
Associates - Business
Big Sandy Community & Technical College
BA - Business Administration And Management
Morehead State University