Amanda Munoz
Ontario,CA
Summary
Dynamic clerical professional with extensive experience at Corona Norco School District, excelling in organization and prioritization. Proven ability to enhance office efficiency through advanced Microsoft applications and exceptional customer service. Recognized for streamlining filing systems and improving communication flow, contributing to a positive work environment and operational success.
Experienced with administrative and clerical tasks supporting office operations. Utilizes organizational skills to manage records and schedules effectively. Knowledge of office procedures and communication techniques to enhance efficiency and support team collaboration.
Overview
9
9
years of professional experience
Work History
Clerical Officer
Corona Norco School District
01.2023 - Current
- Managed student records and maintained accurate databases for efficient information retrieval.
- Processed incoming correspondence and routed documents to appropriate departments for timely action.
- Assisted in scheduling meetings and coordinating logistics for district events and activities.
- Prepared reports and documentation to support administrative functions within the school district.
- Facilitated communication between staff, students, and parents to enhance operational efficiency.
- Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
- Developed effective time management skills by prioritizing tasks according to urgency and importance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Supported management with daily administrative tasks, enabling them to focus on strategic decision making.
- Maintained high levels of accuracy when entering data into company databases, ensuring information consistency throughout the organization.
- Maintained strict confidentiality standards when handling sensitive information, safeguarding the privacy of employees and clients alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined office supply inventory tracking systems resulting in reduced costs and improved availability of necessary resources for staff members.
- Collaborated with cross-functional teams to complete projects efficiently while maintaining open lines of communication between departments.
- Managed complex calendars for multiple supervisors, ensuring optimal use of time during busy periods without conflicts or double bookings.
- Collaborated with team members to streamline workflows and improve overall office productivity.
- Responded to inquiries from callers seeking information.
- Contributed to a positive work environment by assisting colleagues with various tasks as needed.
- Maintained employee files in accordance with company policies and legal requirements.
Clerical Assistant
Corona Norco School District
03.2021 - 01.2022
- Managed daily office operations to ensure efficient workflow and organization.
- Supported office staff by proactively taking on additional tasks during peak periods, alleviating workload pressure.
- Contributed to a positive work environment through professional behavior and maintaining high confidentiality standards at all times.
- Provided ongoing administrative support for departmental projects resulting in better organization and structure.
- Facilitated smooth reception area operations by greeting visitors warmly and directing them appropriately within the office space.
- Enhanced filing system efficiency by reorganizing and updating office records.
- Expedited document processing timeframes with proficient use of Microsoft Office Suite tools for drafting memos, letters, and reports.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Office Assistant
Eastvale Elementary
07.2017 - 08.2020
- Managed daily office operations, ensuring a smooth workflow and efficient use of resources.
- Coordinated communication between staff, parents, and administration to facilitate information flow.
- Implemented filing system improvements, enhancing document retrieval efficiency for staff and faculty.
- Assisted in organizing school events, contributing to successful community engagement initiatives.
- Expedited document processing with accurate data entry and timely filing.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
Health Care Aide
Corona Norco School District
07.2016 - 07.2017
- Assisted with daily living activities to enhance student independence and well-being.
- Monitored student health conditions, reporting changes to appropriate personnel.
- Collaborated with educators to develop individualized care plans for students.
- Administered medication and maintained accurate records of student treatments.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
Education
Bachelor of Science - Science
Azusa Pacific University
Azusa, CA01-2022
High School Diploma -
Chino Hills High
Chino Hills, CA06-2005
Skills
- Organization and prioritization
- Verbal communication
- Scheduling appointments
- Filing systems
- Typing speed
- Calendar management
- Microsoft applications proficiency
- Records administration
- Email management
- Confidential and discreet
- Customer service
- Time management
- Strong problem solver
- Prioritizing work
- Office supply management
- Clerical support
- Mail management
- Scheduling meetings
- Multi-line phone proficiency
- Office supplies management
- Advanced MS office suite
- File and records maintenance
- Confidentiality handling
- Positive attitude
Timeline
Clerical Officer
Corona Norco School District
01.2023 - Current
Clerical Assistant
Corona Norco School District
03.2021 - 01.2022
Office Assistant
Eastvale Elementary
07.2017 - 08.2020
Health Care Aide
Corona Norco School District
07.2016 - 07.2017
Bachelor of Science - Science
Azusa Pacific University
High School Diploma -
Chino Hills High