Amanda Murray
Spring,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Owner
A Murray Delight
01.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established merchandising, sales and profit objectives to drive business success.
- Frosted and iced cakes, cupcakes, and cookies.
Director of Children's Ministry
Relate Church
01.2019 - 03.2020
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Supervised children from ages 3 months to 12 years.
- Worked with directors and board members to develop lesson plans and special events for children.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Identified and recruited potential volunteer workers.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Trained and supervised religious education instructional staff.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Analyzed revenue and program cost data to determine budget priorities.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Adapted classroom plans to support needs of children with special learning requirements.
Administrative Assistant
Kroger
03.2012 - 04.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Maintained staff directory and company policy handbook for human resources department.
- Performed research to collect and record industry data.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created PowerPoint presentations for business development purposes.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05.2006
Skills
- Program Creation and Implementation
- Data Entry Documentation
- Excel Spreadsheets
- Customer Service
- Advanced MS Office Suite Knowledge
- Phone Call Answering
- Office Equipment Maintenance
- Data Evaluation
- Administrative Support
Timeline
Director of Children's Ministry
Relate Church
01.2019 - 03.2020
Owner
A Murray Delight
01.2018 - Current
Administrative Assistant
Kroger
03.2012 - 04.2017
High School Diploma -
Kempner High School