AMANDA MURRAY
Hardeeville,SC
Summary
My job has always been to surpass the expectations of an organization, grasp new experiences, and grow professionally while maintaining a high standard. I am highly motivated, responsible, driven, and an overall go-getter. You will always encounter a strong leader and problem solver who is dedicated to promoting organizational efficiency. I look forward to proving myself and showcasing my many talents.
Overview
7
7
years of professional experience
Work History
Front desk agent
M&D Cleaning
01.2021 - Current
- Keeps precise records of guests information
- Collects and processes rooms payments
- Handling reservations in person as well as over the phone
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Greet and assist guest with daily task and navigation around the area
- Perform check in and check out duties daily
SECRETARY
Lorna Clark Hardware
08.2019 - 06.2021
- Market the products and services of the company
- Provide information to new and existing customers
- File management of customers’ files, invoices and business records
- Data entry – input and maintain a record of customers information
- Dispatch customer products
- Ensure that customers’ orders are filled in a timely manner
- Document and calculate employee timesheets for payroll processing.
CUSTOMER SERVICE REPRESENTATIVE
National Commercial Bank
01.2018 - 02.2019
- Provide exceptional front-line customer service internally and externally
- Assist customers with filling out applications for opening new accounts
- Provided instructions to customers on how to utilize the ATM machine to conduct daily transactions
- Scan, upload and file customers’ documents for proper record management
- Market the services and products of the banking institution.
Education
Associate of Science - Social Sciences
Montego Bay Community College
Montego Bay, JM08.2017
No Degree - Hospitality And Recreation Marketing
CTT Institute
Montego Bay JM08.2016
High School Diploma -
Ruseas High
Lucea JM07.2014
Skills
- Communication skills
- Organizational skills
- Interpersonal skills
- Oral and written communication skills
- Time management skills
- Problem-solving skills
- Cash Handling
- Customer Service
Timeline
Front desk agent
M&D Cleaning
01.2021 - Current
SECRETARY
Lorna Clark Hardware
08.2019 - 06.2021
CUSTOMER SERVICE REPRESENTATIVE
National Commercial Bank
01.2018 - 02.2019
Associate of Science - Social Sciences
Montego Bay Community College
No Degree - Hospitality And Recreation Marketing
CTT Institute
High School Diploma -
Ruseas High
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