Amanda M. Wright
Brewerton
Summary
Experienced office coordinator with a strong ability to optimize office operations and drive efficiency. Capable of skillfully managing communications, scheduling, and administrative tasks to effectively support organizational objectives. Demonstrates expertise in multitasking and problem-solving within fast-paced environments. Committed to delivering exceptional results and contributing to the team's success.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Plank Road Family Care (315) 458-8700
07.2024 - Current
- Provided administrative support to clinical staff members, assisting with daily tasks as needed to promote productivity across the organization
- Tracked records, filed documents and initiated referrals while upholding strict confidentiality measures
- Served as a point of contact for patients visiting the office through calls, triage and appropriate scheduling
Front Office Reception
CNY Family Care (315) 463-1600
10.2023 - 07.2024
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed
- Minimized errors in medical paperwork by checking coding and insurance verification.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Manager
H&R Block (315) 629-6771
11.2021 - 04.2023
- Fostered collaboration by initiating regular team meetings
- Addressed customer concerns promptly, leading to increased satisfaction
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly
Server // Bartender
Innovo Kitchen (518) 608-1446
09.2018 - 07.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
Private Home Health Aide
Bajjaly Family (315) 783-4556
05.2014 - 04.2018
- Provided mobility assistance such as walking and regular exercising
- Administered prescribed medications under direction of physician
- Provided transportation services for patients to attend medical appointments or participate in community activities safely
- Assisted patients with meal planning, preparation, and feeding, ensuring proper nutrition tailored to individual dietary needs
- Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients
Floor Manager
Tacoma Comedy Club (253-282-7203)
10.2012 - 05.2014
- Managed store inventory and stock levels to maintain availability of products
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently
- Performed closing procedures nightly by balancing cash drawers and reconciling credit card transactions
Education
Humanities -
Jefferson Community College
Watertown, NY01-2010
High Honors Graduate -
Alexandria Central
Alexandria Bay, NY01-2008
Skills
- Typing 50 WPM
- Experience with several EMR and POS systems
- Exposure to bill coding and insurance verification
- Information security training
- Office, staff and inventory management
- Customer service versatility
- Task compartmentalization
- Streamlining operations
Languages
French
American/English Sign Language
Timeline
Office Coordinator
Plank Road Family Care (315) 458-8700
07.2024 - Current
Front Office Reception
CNY Family Care (315) 463-1600
10.2023 - 07.2024
Office Manager
H&R Block (315) 629-6771
11.2021 - 04.2023
Server // Bartender
Innovo Kitchen (518) 608-1446
09.2018 - 07.2021
Private Home Health Aide
Bajjaly Family (315) 783-4556
05.2014 - 04.2018
Floor Manager
Tacoma Comedy Club (253-282-7203)
10.2012 - 05.2014
Humanities -
Jefferson Community College
High Honors Graduate -
Alexandria Central
Similar Profiles
Bethanie K. Muraski MSN, FNP-CBethanie K. Muraski MSN, FNP-C
FNP-C at Family Care Medical Group Plank Rd. MedicalFNP-C at Family Care Medical Group Plank Rd. Medical
Fredrick DakinFredrick Dakin
Customer Service Representative at Plank Road PublishingCustomer Service Representative at Plank Road Publishing
Wendy NkontwanaWendy Nkontwana
Forestry Specialist at Plank Road ForestryForestry Specialist at Plank Road Forestry