Amanda Myers

• Developed policies and procedures to guide the collection, storage, and disposal of confidential health records by industry standards.
• Streamlined record-keeping processes for increased accuracy and reduced errors in documentation.
• Spearheaded a quality improvement initiative focused on reducing errors in clinical documentation, ultimately contributing to better patient outcomes.
• Assisted in the transition from paper-based records to digital formats, resulting in improved efficiency within the department.
• Managed a team of medical records clerks, providing guidance on their daily tasks and ensuring timely completion of projects.
• Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

• Assisted with managed care auditing processes and performed internal file audits.
• Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
• Contributed to risk management initiatives by monitoring expiring licenses, certifications, and insurances, notifying providers of renewal requirements promptly.
• Reduced errors in documentation by thoroughly auditing provider files for completeness and accuracy.
• Ensured smooth communication flow between departments by acting as a liaison between medical staff services and other administrative units.
• Fostered a positive work environment through active participation in team meetings, and collaborating on strategies to improve departmental performance.
• Maintained accurate files, records, and credentialing documents in a well-maintained database.
• Assisted with special projects as needed, demonstrating adaptability and commitment to the success of the organization.
• Communicated effectively with various parties each day using polished interpersonal and active listening skills.
• Directed activities of workers searching records and provided technical guidance as necessary.

• Created a solid foundation of trust with patients by consistently demonstrating the company''s commitment to protecting their privacy rights under HIPAA regulations.
• Enhanced communication between departments regarding PHI management by establishing clear protocols for sharing sensitive data securely within the organization.
• Conducted thorough investigations into reported incidents involving potential HIPAA violations, ensuring proper resolution and follow-up actions were taken.
• Identified areas of risk within the organization''s healthcare operations and implemented corrective actions, preventing potential issues from escalating.
• Served as a valuable resource for colleagues seeking guidance on best practices related to maintaining a compliant healthcare environment, fostering a sense of collaboration and shared responsibility throughout the organization.
• Developed and maintained up-to-date documentation of all HIPAA-related activities, ensuring accurate records were available for review.
• Identified, investigated and documented compliance violations and recommended corrective measures.
• Conducted periodic compliance audits and reviews to identify areas of improvement.
• Developed and implemented corrective action plans for non-compliance issues.

The reason for the gap in employment is due to having my second child and being fortunate enough to stay home and take care of her for almost three years.

• Educated students in foundational concepts such as shapes, numbers, and letters.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Addressed behavioral and learning issues with parents and daycare management.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Monitored classroom to verify safe and secure environment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges, and refunds per store policy.
• Prepared merchandise for the sales floor by pricing or tagging.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.