Amanda Myers
Louisville,MS
Summary
Hardworking meticulous employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
House Cleaner
Self-employeed
Louisville, MS
06.2005 - Current
- Washed windows inside and outside as needed.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Swept, mopped, vacuumed and polished floors of all types.
- Emptied wastebaskets and replaced liners.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
General Manager
Michael Horne Saddles & Tack
Noxapater, MS
03.2016 - 11.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Designed sales and service strategies to improve revenue and retention.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Owner/Jewelry Artist
Self-employeed
McCool, MS
03.2012 - 08.2015
- Created marketing campaigns to attract new customers.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Assisted customers with selecting jewelry pieces to match their style and budget.
- Assembled intricate findings such as clasps and settings into completed pieces of jewelry.
- Repaired damaged or broken jewelry items by replacing missing parts or resetting stones.
- Strung beads or gemstones onto necklaces, bracelets and earrings using specialized pliers.
- Developed unique piece designs for individual clients.
- Estimated wholesale and retail values of gemstones, raw metals and completed jewelry pieces.
New Accounts Representative
Lady M Trucking
McCool, MS
06.2007 - 02.2012
- Maintained accurate records of customer accounts and transactions.
- Compiled information regarding new accounts and entered information into computers and file related forms.
- Maintained and built strong client relationships through quality, personalized interactions.
- Entered new account information into computers and filed related forms and other documents.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Drafted contracts with shippers and carriers to ensure shipments were delivered on time and within budget.
- Negotiated rates with carriers to ensure competitive pricing while still maintaining profitability.
- Monitored shipment progress in transit and communicated any delays or issues to customers quickly.
- Resolved disputes between carriers and customers concerning damages, late deliveries.
- Coordinated pick-up times between shippers and receivers in order to minimize delays in transit times.
Cage Cashier
Pearl River Resort Hotel and Casino
Philadelphia, MS
07.2005 - 06.2007
- Processed payments for chips, tokens, and cash transactions.
- Maintained accurate records of cage transactions and balances.
- Greeted customers and answered inquiries regarding services.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
- Balanced currency, coin and voucher inventories regularly throughout shift.
- Redeemed coins and tokens for cash at customer request.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Processed patron payouts, check-cashing and credit advances.
- Maintained confidentiality of customers' transactions.
Secretary
Moody Construction Company
Louisville, MS
03.2000 - 05.2005
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Assisted with accounts receivable and accounts payable functions.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Louisville High School
Louisville, MS05-1997
Liberal Arts and General Studies
East Central Community College
Decatur, MSX-Ray Tech
Meridian Community College
Meridian, MSSkills
- FLUENT IN ENGLISH
- Communication
- Friendly, Positive Attitude
- Strong Work Ethic
- Maintaining confidentiality
- Professional Appearance
- Reliability and punctuality
- Time management abilities
- Analytical Skills
- Attention to Detail
References
References available upon request.
Timeline
General Manager
Michael Horne Saddles & Tack
03.2016 - 11.2018
Owner/Jewelry Artist
Self-employeed
03.2012 - 08.2015
New Accounts Representative
Lady M Trucking
06.2007 - 02.2012
Cage Cashier
Pearl River Resort Hotel and Casino
07.2005 - 06.2007
House Cleaner
Self-employeed
06.2005 - Current
Secretary
Moody Construction Company
03.2000 - 05.2005
High School Diploma -
Louisville High School
Liberal Arts and General Studies
East Central Community College
X-Ray Tech
Meridian Community College