Amanda Najem
Salisbury,MA
Summary
Experienced Executive Assistant with a master's degree in Business Administration and over 7 years of expertise providing high-level administrative support to C-suite and senior-level staff. Skilled in travel management, expense tracking, and schedule coordination, ensuring seamless operations for busy professionals. Known for precision and a well-organized approach, consistently meeting professional needs with efficiency. Thrives in fast-paced, dynamic environments, adeptly managing high-volume workloads and adapting to rapidly changing circumstances.
Overview
7
7
years of professional experience
Work History
Business Operations Manager III/Executive Assistant
Zoominfo
12.2021 - Current
- Support Senior Vice President of Engineering with booking and managing complex international travel, organizing agenda for multi-day meetings and offsites, monthly expenses, email preparation, and communications on his behalf
- Support 3 additional VPs across multiple geographies
- Seamlessly coordinate agendas across multiple time zones
- Spearheaded the 2022 R&D Tax Credit Project resulting in an estimated 9M in Tax Credits
- Submit monthly Expensify report for Engineering department which includes all transactions made using department credit card and ensure all charges are tagged to correct cost centers
- Manage the Share and Learn project by coordinating the weekly sessions, identifying topics/hosts, promoting each Share & Learn internally, recording the sessions, and managing/sharing the recordings after each session
- Manage Engineering Blog both internally and externally by reviewing blog posts submitted, utilizing WordPress to post each submission, and promoting each blog post both internally and externally via social media
- Successfully coordinated both the 2022 and 2023 ZoomInfo Engineering Hackathons
Executive Assistant/Project Manager
Fuze
07.2021 - 12.2021
- Supported CRO, CPO, and CMO with multi time zone calendar management, booked and managed complex international travel, submitted monthly expenses, prepared emails, and communications on their behalf
- Managed AMA (Ask Me Anything) project by coordinating monthly AMA sessions, identifying topics/hosts for each AMA session, creating/sending follow up surveys, and presenting weekly data to CEO
- Handled logistics, catering, agendas, and travel arrangements for quarterly offsites
- Assisted with presentation preparation for large remote meetings
- Attended executive level meetings upon request and took notes for review and debrief
- Participated in discussions and recommended changes or ideas to management for various projects
Executive Assistant/Project Manager
Chiesi
06.2020 - 07.2021
- Supported Global Head of Medical Affairs with calendar management, international and domestic travel, email preparation, and communications on his behalf
- Supported the Head of US Medical Science Liaisons, Medical Director of Hematology & Immunology, and the Medical Affairs Operations Lead with calendar management and arranging advisory boards, including documentation preparation and filing into systems for both compliance and administrative purposes
- Managed vendor documentation within Teams, gathered signatures, managed SAP approvals and invoicing, coordinated SOW's with vendors and internal teams in CUSA (legal and finance)
- Provided assistance with presentations using PowerPoint and Visio
- Created/entered PR's into SAP, delivered PO numbers to appropriate contact/vendor, entered invoices against
- PO's once received and filed all invoices within appropriate folders in Teams
- Handled grant process from approval/denial to sending payment confirmation to vendor after payment had been completed
- Managed documentation for grants process and KOLs contracts
- Assisted with completion of orientation schedule for new hires by arranging 1:1 meetings and including those in orientation schedule
- Assisted in managing yearly budget and overall management of budget tracker within teams
Strategic Development Coordinator - Temp Contract
Leyton
03.2020 - 06.2020
- Managed and coordinated Dental Team's calendar with extreme detail
- Worked with Dental Team to assist in their optimization strategies
- Published dashboards of metrics, reports, forecasts, solutions, etc. (Salesforce)
- Assured documentation and contract management process was followed
- Managed deadlines, worked efficiently on multiple projects, and prioritized assignments
- Consistently assisted in developing process improvements; resulting in increased efficiency and productivity levels
Senior Account Manager/Executive Assistant
Quantum
02.2018 - 03.2020
- Managed schedule and travel for Vice President of Business Development
- Provided administrative support to Vice President of Business Development and multiple Senior Financial Advisors
- Coordinated calls, video conferences, and in-person meetings
- Built and maintained strong, long lasting business relationships with clients
- Seamlessly managed multiple account management projects at one time
- Managed over 150 client accounts daily
- Proven track record of achieving profit and bonus targets
- Provided leadership and management to Associate Account Managers
- Communicated with clients via email, phone, online presentations, and in-person meetings
- Attended departmental meetings, providing feedback to enhance future performance
- Operated as lead point of contact for all matters specific to my accounts
- Utilized Salesforce to input daily applications, notes, and weekly follow ups
Education
MBA - Business Administration, Business Management
Southern New Hampshire University
Hooksett, NH03.2022
Bachelor of Science - Business Management
Southern New Hampshire University
Hooksett, NH12.2019
Skills
- Scheduling, Travel, and Calendar Management
- Operations Management
- Project Management
- Employee Onboarding
- Data Analysis and Reporting
- Document and Correspondence Preparation
- Process Change and Implementation
- Business Planning and Strategy
- Administrative Management
- Logistics
Tools and Software
- Microsoft Office Suite
- Visio
- Slack
- SAP
- ExpenseNet
- TripActions
- Google Workspace
- WordPress
- Salesforce
- Workday
Timeline
Business Operations Manager III/Executive Assistant
Zoominfo
12.2021 - Current
Executive Assistant/Project Manager
Fuze
07.2021 - 12.2021
Executive Assistant/Project Manager
Chiesi
06.2020 - 07.2021
Strategic Development Coordinator - Temp Contract
Leyton
03.2020 - 06.2020
Senior Account Manager/Executive Assistant
Quantum
02.2018 - 03.2020
MBA - Business Administration, Business Management
Southern New Hampshire University
Bachelor of Science - Business Management
Southern New Hampshire University
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