Amanda Nedzwecky
Jenkintown,PA
Summary
Eager customer service representatitve always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Nanny
Ian Shore
09.2023 - 03.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Engaged with children on age-appropriate level.
Lead Teacher
Chesterbook Academy
02.2023 - 08.2023
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Lead Teacher
Reform Congregation Keneseth Israel
07.2017 - 02.2023
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
Customer Service Representative
Nutrisystem
01.2017 - 05.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Dunnellon High School
Dullonnne06.2012
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Cheerful and energetic
- Active listener
- Schedule creation and maintenance
- Problem Resolution
- Call center experience
- Computer Proficiency
Timeline
Nanny
Ian Shore
09.2023 - 03.2024
Lead Teacher
Chesterbook Academy
02.2023 - 08.2023
Lead Teacher
Reform Congregation Keneseth Israel
07.2017 - 02.2023
Customer Service Representative
Nutrisystem
01.2017 - 05.2017
High School Diploma -
Dunnellon High School