AMANDA NELSON, SHRM-SCP

Established leadership development company to share my passion for leadership by delivering workshops and coaching teams. Becoming a Certified Master of The Leadership Challenge in June of 2020 as well as also holding an Expert Coach Certificate from the Association of Talent Development has allowed the opportunity to assist organizations with their development needs. Most recent workshop engagements includes:

• Texas Medical Association, 2023
• Zion Bank Corp, 2023
• PartnerCare, 2022
• Panorama Orthopedics & Spine Center, 2020
• Masters Give Back Public Workshop, 2019
• Great Western Oil & Gas, 2019
• Clinica, 2019

Project-based Strategic Consultant for primarily PE backed organizations. Project Manager with a focus on training, communication and compensation.

Stepping down from my role for my family, I am currently assisting PartnerCare in a fractional capacity to assist the HR team with continuity of the department and to stand up the HealthCare Compliance Program.

Responsible for the strategic roll out of the Human Resources function for private equity backed, high growth start-up, including structure and systems throughout the organization.

• Established HRIS system, recruiting process and systems, compensation plan, policies and procedures and performance management system.
• Coached, mentored and trained practice teammates in employee relations and legal matters.
• Onboarded five businesses to PartnerCare platform.

Redesigned Human Resources function of this $70m healthcare organization to meet needs of continued growth, resulting in reduction in turnover by 8% during time of leadership change.

• Created and facilitated training events for leadership development, employment law, ethics and compliance matters
• Championed compliance program by restructuring compliance plan and committee activities. Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
• Coached employees, from Executive to Constituent, to improve effectiveness of performance, leadership and team work at every level
• Consolidated, redesigned and maximized HRIS systems to create efficiencies in process, creating cost savings and employee satisfaction
• Championed RFP for benefits broker and benefits redesign that added innovative benefit options while realizing $250k cost savings
• Evaluated and redesigned compensation system, including introducing concepts such as skills-based pay

Led all aspects of Human Resources, including employee relations, talent management, compensation & benefits, training & development, organizational development for this employee-owned, fast-growing vertical transportation consulting company. Drove the initiatives to change the approach to talent acquisition, knowledge transfer, culture development and employee engagement that will allow them to disrupt their niche market.

• Developed and implemented organization's first learning management system to address long-term company challenges of talent management, growth and succession planning and to tackle threat of loss of institutional knowledge
• Developed competency model to improve success in recruiting, succession planning, high-potential programs, learning management and career path development
• Instituted new recruiting tactics and tools as well as led HR initiatives for two acquisitions, resulting in increase in capacity by 20%
• Spearheaded change in performance management by first implementing Management by Objectives company-wide and then introducing Objectives and Key Results (OKR) to continually improve alignment, clarity and communication of company goals
• Designed company's compensation plan using job factor analysis and managed company's Executive compensation and ESOP programs

Executive team member responsible for Human Resources and Compliance functions. Collaborated with peers to execute strategic vision for this growing Community Health Center during implementation of the Affordable Care Act.

• Increased patient access by adding 13 clinics and increasing providers and team members by over 50%
• Led values-based culture change initiative by creating leadership development program for organization, achieving significant improvement in communication and morale
• Developed performance management process and compensation plan for organization, including introduction of balanced scorecard and pay-for-performance systems tied directly to budgeting process
• Upgraded and revamped systems and processes to create efficiencies, including recruiting and training systems, on-boarding, benefits programs and succession planning

Part of dynamic Human Resources team that launched new Customer Experience Center for Corporate Express, then led Human Resources function and integration after acquisition by Staples.

• Built HR programs, including performance management, engagement and recognition programs from ground up, starting with Center's launch in 2006
• Reduced turnover by half within one year, maintaining rate below 20% as opposed to near 100% at other area call centers
• Achieved best morale survey for entire company for both 2007 and 2008
• Promoted to Area Human Resources Manager after orchestrating integration to Staples structure and culture upon acquisition of Corporate Express