General Manager
JAS Contract Logistics
07.2024 - Current
- Implemented cost-saving measures that resulted in a 80% reduction in operational expenses
- Led a team of 100 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Collaborated with the finance department on budgeting processes to achieve financial objectives
- Implemented new technologies or systems that improved operational efficiency
- Negotiated contracts with suppliers/vendors resulting in cost savings
- Streamlined workflow processes resulting in improved productivity
- Drove continuous improvement efforts across departments resulting in increased efficiency
- Instituted quality control measures ensuring consistent delivery of high-quality products/services
- Managed and resolved conflicts among team members to maintain a positive work environment
- Analyzed financial data to identify areas for cost reduction and revenue growth
- Led cross-functional teams on special projects or initiatives to achieve specific objectives
- Mentored and coached employees to develop their skills and advance within the organization
- Implemented performance metrics tracking system that improved accountability and productivity levels
