Amanda Norris
Summary
Motivated logistics supervisor offering several years of experience in efficiently managing the flow of goods. Focused on maximizing productivity by overseeing performance, maintaining status on the movement of goods, managing warehouse layouts for storage capacity and negotiating rates with carriers. Skilled in maintaining constant contact with carriers and employees to deliver goods efficiently.
Overview
13
13
years of professional experience
Work History
Logistics Supervisor
Ryder
Indianapolis, IN
10.2024 - Current
- Supervised daily logistics operations to ensure efficient workflow and process adherence.
- Coordinated shipments and deliveries to optimize transportation schedules and routes.
- Trained new staff on logistics procedures, safety protocols, and equipment usage.
- Implemented best practices for warehouse organization to enhance operational efficiency.
- Collaborated with team members to resolve shipping discrepancies and inventory issues.
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
- Monitored the delivery of shipments to ensure on-time arrival at destination.
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Provided oversight to ensure daily operations ran efficiently and effectively.
- Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
- Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
- Maintained high standards of internal and external customer service.
- Worked collaboratively with customers and staff at various levels.
Maintenance Coordinator
Ryder
Indianapolis, IN
02.2024 - 10.2024
- Coordinated maintenance schedules for fleet vehicles and equipment across multiple locations.
- Managed work orders and tracked service requests using maintenance management software.
- Communicated with vendors to ensure timely parts delivery and service completion.
- Conducted regular inspections to identify maintenance needs and prioritize tasks.
- Maintained accurate records of maintenance activities and inventory levels for reporting purposes.
- Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
- Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
- Maintained detailed records of maintenance activities, ensuring accuracy and completeness.
- Coordinated with external vendors for repair services when necessary.
- Scheduled and oversaw completion of planned repairs and refurbishment projects.
- Responded promptly to emergency repair requests from staff members.
- Monitored inventory levels of spare parts and supplies, ordering additional items as needed.
- Developed healthy, productive relationships with team members to create constructive working environment.
- Collaborated with other departments to ensure that their maintenance requirements were met in a timely manner.
Sanitation Worker
Ryder Integrated Logistics
Indianapolis, IN
03.2022 - 03.2023
- Maintained cleanliness and sanitation in warehouse and logistics areas.
- Operated cleaning equipment to ensure safe working environments.
- Followed safety protocols for hazardous waste disposal and sanitation practices.
- Collaborated with team members to organize cleaning schedules and tasks.
- Inspected facilities for cleanliness and reported maintenance issues promptly.
- Assisted in training new staff on sanitation procedures and equipment usage.
- Implemented efficient cleaning processes to enhance overall facility hygiene.
- Monitored supply inventory for cleaning materials and equipment needs.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Removed trash and waste from work areas to designated collection points.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Responded quickly to spills or accidents to minimize damage or contamination.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
Bartender
Kats Pub
Camby, Indiana
05.2018 - 12.2022
- Mixed and served a variety of beverages to customers.
- Maintained cleanliness and organization of bar area.
- Assisted in training new bartenders on drink preparation.
- Engaged with customers to create a welcoming atmosphere.
- Managed inventory levels and ordered supplies as needed.
- Collaborated with kitchen staff to ensure timely service.
- Handled cash transactions and processed payments efficiently.
- Resolved customer complaints to enhance satisfaction experience.
- Performed opening and closing duties including restocking supplies.
Server
Outback Steakhouse
Indianapolis, Indiana
06.2013 - 12.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed cash register and handled customer payments securely.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new servers on restaurant procedures and menu items.
- Responded to customer inquiries and resolved issues promptly.
- Participated in regular team meetings to enhance service quality and teamwork.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Decatur Central
Indianapolis, IndianaSkills
- Shipment coordination
- Warehouse organization
- Logistics software
- Inventory management
Accomplishments
- Future Leaders Program 2024
Timeline
Logistics Supervisor
Ryder
10.2024 - Current
Maintenance Coordinator
Ryder
02.2024 - 10.2024
Sanitation Worker
Ryder Integrated Logistics
03.2022 - 03.2023
Bartender
Kats Pub
05.2018 - 12.2022
Server
Outback Steakhouse
06.2013 - 12.2018
Decatur Central