Amanda North
Canistota,SD
Summary
Compliance professional with robust background in regulatory frameworks and compliance strategy implementation. Known for meticulous attention to detail and strong commitment to maintaining ethical standards. Collaborative team player, adaptable to changing environments, with expertise in risk management and regulatory compliance.
Overview
10
10
years of professional experience
Work History
Project Senior Analyst
Citibank
10.2023 - Current
- Worked on the Communication Change Management process before realignment transferred the process
- Lead the Brands procedure review for Fee Waiver project by reviewing and identifying applicable procedures
- Created Presentations for the Fair Lending command Center and compiled all associated artifacts
- Met with multiple channels across the business to document and demonstrate the Collections call listening and monitoring process for Fee Waiver
- Completed regulation Obligation mapping review to identify differences and opportunities between Brands and CRS
- Completed ADHOC reviews of operations procedures within The Knowledge Hub (How2) as requested
- Provided additional guidance on Transaction Risk Governance process associated with Daily Fantasy Sports process
- Provided details on the approval process for Merchant Services Move and CCSI consolidation along with historical information to ensure a smooth transition
Operational Risk Intmd Analyst
Citibank
07.2021 - 01.2023
- Previous COB Lead Business Recovery Coordinator for USPB CAO
- Project Managing the Merchant Services consolidation from CCSI to CBNA
- Assisted with review and submission of ICSA updates for CCSI Consolidation
- Compiled and reviewed board meeting materials and attended CCSI board meetings as required
- Assisted in the design and management of USPB Judgmental Fee Waiver project
- Coordinator for USPB Control and Monitoring Forum
- Analyzing, documenting and evolving the Transaction Risk Governance process
- Monitoring events and assisting with execution of responses as required
- Currently participating in the Shadow program, working with the Global Financial Crimes AML team gaining knowledge in both Policy and Quality Control
Credit Maint Specialist5
Citibank
04.2015 - 07.2021
- Executed loan reviews requiring great diligence and the ability work in multiple systems
- Balanced time between servicing calls and, processing applications
- Developed strategies to manage unique and complex situations
- Conducted Senior Underwriter functions such as: Fraud reviews, Quality reviews, projects as requested
- Trained new underwriting class and provided one on one training
Education
Bachelor of Science - Business Administration Management
Western Governors University
Master of Jurisprudence - Compliance and Risk Management
Drake University Law School
08.2025
Skills
- Six Sigma White Belt
- Teamwork
- Time Management
- Organizational Adaptability
- Problem Solving
- Interpersonal Communication
- Collaboration
- Client relationship management
- Data Analysis
- Investigation
- Acquired Knowledge of a variety of systems
Timeline
Project Senior Analyst
Citibank
10.2023 - Current
Operational Risk Intmd Analyst
Citibank
07.2021 - 01.2023
Credit Maint Specialist5
Citibank
04.2015 - 07.2021
Bachelor of Science - Business Administration Management
Western Governors University
Master of Jurisprudence - Compliance and Risk Management
Drake University Law School
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