Amanda Ocegueda
Wesley Chapel,FL
Summary
Dedicated nursing student currently working towards ASN to BSN degree. Eager to build upon clinical and professional skills and noted for strong work ethic, attention to detail, and excellent clinical and people skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Student Nurse
AdventHealth
01.2022 - Current
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Front Office Coordinator
Deuterman Law Group
06.2015 - 08.2016
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Junior Clinic Assistant Manager
Massage Envy Spa
10.2013 - 06.2015
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
Front Desk Sales Associate
Massage Envy Spa
11.2012 - 10.2013
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Assisted in training new team members on company policies and best practices for optimal performance.
Server
Sports Page Bar and Grill
06.2011 - 10.2012
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate Degree in Nursing - Nursing
Pasco Hernando Community College
Wesley Chapel05.2024
Hillsborough Community College
01.2018
High school diploma -
Robert B. Glenn High School
01.2012
Skills
- CPR/BLS certified
- Handle With Care training
- Management experience
- Vital signs
- Medication Administration
- Nursing Assessments
- EMR charting
- Patient care
References
- Teylar Mensing: Preceptor at Advent Health Wesley Chapel. 863-701-4886
- Nickie Milton: Clinical Instructor at PHSC. 352-424-1186
- Leah Sprague: Manager at Massage Envy. 336-880-5880
Certification
BLS
Handle with care training
Timeline
Student Nurse
AdventHealth
01.2022 - Current
Front Office Coordinator
Deuterman Law Group
06.2015 - 08.2016
Junior Clinic Assistant Manager
Massage Envy Spa
10.2013 - 06.2015
Front Desk Sales Associate
Massage Envy Spa
11.2012 - 10.2013
Server
Sports Page Bar and Grill
06.2011 - 10.2012
Associate Degree in Nursing - Nursing
Pasco Hernando Community College
Hillsborough Community College
High school diploma -
Robert B. Glenn High School