Amanda O'Connor
Kennebunk,ME
Summary
Highly skilled and enthusiastic clinician with excellent organizational skills and a passion for making a positive impact in the lives of individuals and the community.
Overview
6
6
years of professional experience
Work History
Substance Use Disorder Counselor
Better Life Partners
12.2021 - Current
- Established trusting therapeutic alliances with members through empathetic listening, validation, and unconditional positive regard.
- Developed individualized treatment plans for members to incorporate short-term and long-term goals.
- Facilitated weekly, bi-weekly, and monthly group and individual sessions to encourage self-reflection and problem-solving for members.
- Acted as member advocate to coordinate required services or resolve emergency problems in crisis situations.
- Mentored new counselors through onboarding process, helping them acclimate to their roles quickly and effectively.
Assistant Program Manager
Shalom House Inc
09.2021 - 12.2021
- Assisted program manager with developing policies and schedules
- Interviewed and hired talented Residential Counselors with expertise in mental health treatment to increase program success.
- Managed staff schedules and assignments to handle programming demands.
- Oversaw team of up to 30 personnel between 2 different facilities
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Substance Abuse Counselor
CAP Quality Care
02.2019 - 09.2020
- Provided comprehensive case management services, including creating treatment plans and connecting patients to appropriate resources.
- Facilitated group and individual counseling sessions
- Managed caseload of up to 75 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Observed and monitored client behavior and responses to treatment.
Mental Health Case Manager
York County Shelter Programs
03.2018 - 02.2019
- Reviewed client cases as assigned to assess and identify those in need of mental health and/or substance abuse treatment.
- Managed bed occupancy, coordinated admissions based on pending discharges to ensure beds were utilized
- Created and implemented appropriate aftercare plans
- Worked collaboratively with other mental health professionals to provide consistent care and prevent rehospitalization.
- Provided general oversight of MH Support Specialist
Education
Master of Public Health -
University of Southern Maine
Portland, ME09.2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH03.2018
Skills
- Counseling
- Client Records Management
- Crisis Intervention
- Employee Supervision
- Employee Performance Evaluations
- Employee Work Scheduling
- Care Delivery
Timeline
Substance Use Disorder Counselor
Better Life Partners
12.2021 - Current
Assistant Program Manager
Shalom House Inc
09.2021 - 12.2021
Substance Abuse Counselor
CAP Quality Care
02.2019 - 09.2020
Mental Health Case Manager
York County Shelter Programs
03.2018 - 02.2019
Master of Public Health -
University of Southern Maine
Bachelor of Arts - Psychology
Southern New Hampshire University
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