Amanda Oliver
Bishop,GA
Summary
Detail-oriented Office Manager with proven expertise in operations management and workflow optimization. Focused on enhancing productivity and customer relationships to drive business success.
Overview
9
9
years of professional experience
Work History
Office Manager (Change)
Krystal Kleer Maintenance Services LLC
Clovis, CA
06.2018 - Current
- Managed daily office operations and ensured efficient workflow.
- Coordinated schedules and appointments for staff and clients.
- Oversaw inventory management and ordered office and field employee materials, as needed.
- Implemented filing systems and maintained organized records.
- Developed office protocols to enhance productivity and efficiency.
- Assisted in budgeting and financial tracking for operational expenses.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised field employees, organized schedules and delegated tasks.
- Created spreadsheets in Excel to track data such as budget increases, client portfolios, accounts receivables and payables, seasonal projects for field employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Administrative Assistant
Siegel & Co.
Fresno, California
01.2017 - 07.2018
- Facilitated communication between different departments within the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Prepared correspondence and documents for internal and external communications.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Designed, developed, and implemented company website to maximize marketing.
Education
Bachelor of Science - Business Management
Cal State University of Fresno
Fresno, CA07-2017
Skills
- Problem solving
- Attention to detail
- Customer relationship management
- Invoice processing
- Workflow planning
- Banking operations
- Strategic planning
- Workflow optimization
- Bookkeeping
- Operations management
- Employee supervision
- Workforce management
- Billing
Timeline
Office Manager (Change)
Krystal Kleer Maintenance Services LLC
06.2018 - Current
Administrative Assistant
Siegel & Co.
01.2017 - 07.2018
Bachelor of Science - Business Management
Cal State University of Fresno