Amanda Ordaz Andreu

• Updated customer information in databases regularly to ensure accuracy of records.
• Answered incoming calls, directed them to appropriate personnel and took messages.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Handled cash transactions accurately, balancing the register at the end of each shift.
• Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

• Updated customer information in databases regularly to ensure accuracy of records.
• Answered incoming calls, directed them to appropriate personnel and took messages.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Scheduled and confirmed appointments for clients and staff.
• Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Organized patient charts before each day's clinic sessions began.

• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Contacted pharmacies to submit and refill patients' prescriptions.