Amanda Ortega
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Spring Technician
Bal Seal Engineering
Colorado Springs, CO
08.2021 - Current
- Assembly of springs into housings.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Organized work to meet demanding production goals.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Grocery Department manager
Walmart
Colorado Springs, CO
11.2016 - 02.2020
- Dry grocery management – Inventory, data correction, customer service, stock freight, price changes, feature planning and tracking, merchandising, modular building and maintenance.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Collaborated with store management to optimize overall store performance and meet company goals.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Led a team of employees, providing ongoing training and development for optimal performance.
CLINICAL SPECIALIST
Diversified Toxicology
Denver, CO
01.2016 - 06.2016
- Collection of urine, blood, and salivary specimens for patients in pain management, data entry, supply orders, and patient education.
- Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
- Prepared reports and updated required documentation.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
RELEASE OF INFORMATION TECHNICIAN
Peak Vista Community Health Centers
Colorado Springs, CO
01.2011 - 01.2015
- Release of patient information, document scanning, data entry, reception, and customer service.
- Contributed to smooth office operations through effective coordination with colleagues in billing, coding, transcription services, and other departments as needed.
- Safeguarded patient privacy by consistently verifying requestor identity and authorization prior to releasing any confidential information.
- Trained new Release of Information Technicians on department procedures, policies, and best practices, contributing to a well-prepared workforce.
- Collaborated with healthcare providers, insurance companies, and legal professionals to ensure accuracy and completeness of released information.
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries regarding the status of medical records requests.
- Stayed current on industry trends and technological advancements related to release of information processes by attending relevant training sessions and conferences.
Education
Medical Assistant - Medical Assisting
Everest College - Colorado Springs
Colorado Springs, CO10.2009
Skills
- Customer Service
- Data Correction
- Data Entry
- List one of your strengths
- Attention to Detail
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Work Planning and Prioritization
- Customer interaction
- Heavy Lifting
- Workload Management
- Deadline-oriented
- OSHA Compliance
- Relationship Building
- Safety Equipment
- Assembly and production
- Project Support
Timeline
Spring Technician
Bal Seal Engineering
08.2021 - Current
Grocery Department manager
Walmart
11.2016 - 02.2020
CLINICAL SPECIALIST
Diversified Toxicology
01.2016 - 06.2016
RELEASE OF INFORMATION TECHNICIAN
Peak Vista Community Health Centers
01.2011 - 01.2015
Medical Assistant - Medical Assisting
Everest College - Colorado Springs