Summary
Overview
Work History
Education
Skills
References
Timeline
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AMANDA ORTIZ

NORTHPORT,ALABAMA

Summary

Dynamic Senior HR Coordinator with strong recruitment and employee relations skills. Proven track record in managing staffing needs, and enhancing employee engagement. Detail-oriented and adept at problem-solving, I successfully streamlined onboarding processes, improving efficiency by 30%. Committed to fostering a collaborative work environment, and delivering exceptional customer service.

Overview

14
14
years of professional experience

Work History

Senior HR Coordinator

MASWER USA
Tuscaloosa, Alabama
06.2021 - Current
  • Developed and maintained employee records in HR management systems.
  • Administered employee benefits programs and addressed inquiries effectively.
  • Collaborated with department heads on workforce planning and staffing needs.
  • Managed employee relations issues such as grievances, disciplinary actions and terminations.
  • Reviewed resumes and applications to evaluate qualifications of potential candidates.
  • Responded promptly to employee inquiries about personnel policies or procedures.
  • Provided guidance to managers on employee relations issues such as conflict resolution, grievances and disciplinary action.
  • Collaborated with department heads to assess staffing needs and develop strategies for filling open positions.
  • Conducted onboarding and offboarding processes for new and departing employees.
  • Assisted with recruitment activities such as job postings, interviews and background checks.
  • Managed employee records, including benefits packages, payroll information, performance reviews and disciplinary actions.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Coordinated payroll processing, working closely with finance to ensure accuracy.

CLOSING AGENT

Title Services of Tuscaloosa
Tuscaloosa, Alabama
01.2012 - 06.2021
  • Practiced all administrative duties which included answering phones, filing, faxing, copying, opening new files, ordering title and setting up appointments.
  • Composed Letters, Contracts of Sale, Closing Documentation such as Deeds with required recording documents, Wills and Health Care Proxy's.
  • Responsible for all Lender Represented Closings from start to finish. Responsibilities included but not limited to reviewing title work, handling clearance issues, communicating with the Lender, verifying wires have been received, writing checks, and conducting the closing.

RECRUITER/ONSITE TEAM REP

Automation Personnel Services
Northport, Alabama
01.2018 - 01.2020
  • Practiced all administrative duties which included answering phones, filing, faxing, copying, entering applicant information into the applicant database, ordering background checks, and submitted results into the database both for drug screens and background checks.
  • Looked for resumes using various databases such as CareerBuilder, ZipRecruiter, and Alabama Joblink. Made sure that candidates being considered for positions possessed the key skills that our customers required. If resume needed to be reformatted or changed, I would work with candidate to make sure that it was revised correctly.
  • Interviewed and screened candidates being considered for our customers' openings. Made sure that candidate had proper skills to perform the job. Administered the screening and compliant prior to candidate starting work. Made sure that all job duties were discussed, proper dress attire was explained, and provided their personal protective equipment needed for the job.
  • Responsible in aiding in the recruitment of 200+ employees for the Alabama Football Games. Assisted with check-ins as well as the dispatch room needs to make sure that all employees were present, time keeping had been accounted for, handled any conflicts regarding any employee behavior, and ensured that all team members had the proper dress attire and personal protective equipment to work.
  • Responsible for checking in on employees for 2nd and 3rd shift at Recticel. Met with each Recticel supervisor and upper management to inquire on any issues with employees as well as manpower needs. Coached and counselled employees on the following: attendance, tardiness, production quota, etc. Compiled a daily report of all activities involving walk-throughs. Ensured that all manpower needs were communicated to the Automation team. Assisted in maintaining the manpower of Recticel in addition to recruiting.

Education

College Course Work -

College of Staten Island
Staten Island, New York

Continued Education - Criminal Justice

John Jay College of Criminal Justice
New York, New York

Skills

  • Strong computer skills
  • Detail-oriented
  • Employee relations
  • Problem solving
  • Strong recruitment skills
  • Customer service oriented
  • Strong leadership skills
  • Strong organizational skills
  • Ability to follow & understand complex instructions
  • Ability to manage tasks under short time constraints, and produce quality work

References

References available upon request.

Timeline

Senior HR Coordinator

MASWER USA
06.2021 - Current

RECRUITER/ONSITE TEAM REP

Automation Personnel Services
01.2018 - 01.2020

CLOSING AGENT

Title Services of Tuscaloosa
01.2012 - 06.2021

College Course Work -

College of Staten Island

Continued Education - Criminal Justice

John Jay College of Criminal Justice

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