Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Owens

Amanda Owens

Selah,WA

Summary

Dynamic and compassionate professional with a track record of enhancing patient satisfaction at LollyAngelHouse through meticulous patient care and effective time management. Skilled in supporting personal needs and fostering team-oriented environments. Proven ability in reducing staff turnover by fostering an inclusive atmosphere, demonstrating both hard and soft skills essential for high-level care and management roles.

Patient-focused, with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Health Care Assistant

LollyAngelHouse
05.2023 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
  • Provided emotional support to patients and families, fostering positive atmosphere in challenging times.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Followed directions of licensed nurses to administer medications and treatments.

Restaurant Manager

Sea Galley
02.2013 - 05.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Faith Outreach Christian School
Union Gap, WA
06-1997

Skills

  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs
  • Team Oriented
  • Self motivated

Timeline

Health Care Assistant

LollyAngelHouse
05.2023 - Current

Restaurant Manager

Sea Galley
02.2013 - 05.2023

Faith Outreach Christian School

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Amanda Owens