Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Owens

Cedar Rapids,IA

Summary

Area Manager with strong background in team leadership and data analysis, driving operational efficiency and performance improvements. Expertise in strategic recommendations and employee relations management, resulting in enhanced business operations and profitability. Experienced project manager and compliance specialist adept at navigating fast-paced environments. Committed to maintaining operational accuracy and achieving optimal results.

Overview

12
12
years of professional experience

Work History

Area Manager II

Amazon
Iowa City, IA
03.2020 - Current
  • Ensure successful operations of entire building, both UTR (under the roof) and OTR (on the road).
  • Planned operations to meet established schedules, factoring in order demands/business forecasts
  • Assess reports to evaluate performance, develop targeted improvements and implement program launches
  • Compose production reports to help senior leadership make accurate operational plans and decisions
  • Maximize resource utilization and achieve production targets by managing day-to-day usage of department resources
  • Spearheaded successful donation program with local charities and community school system.
  • Partner of mentorship program to help other management to achieve career building skills and strengthen leadership principles.

Packaging Team Leader

Whirlpool
Amana, IA
11.2018 - 01.2020
  • Delivered production schedules to warehouse team to provide established timeframes for shipment and delivery
  • Cultivated and strengthened relationships with suppliers/vendors to optimize timely material flow
  • Developed and oversaw strategies for improving operational efficiency and accuracy
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance
  • Ensured adherence to operational schedules by monitoring daily performance indicators
  • Served as point of contact for internal planners and vendors on all packaging needs
  • Increased team efficiency by implementing Standard Operating Procedures (SOP) as process improvements.

Team Leader

Whirlpool
Amana, IA
08.2017 - 11.2018
  • Reviewed 35 individual employee performances on daily basis to correct issues and enhance productivity
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue
  • Delegated tasks to 35 employees and monitored accurate and timely completion of tasks to meet project milestones
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.

Residential Officer

CORRECTIONAL SERVICES
Coralville, IA
11.2014 - 10.2015
  • Monitor daily conduct of 20-30 inmates in housing unit, during work or recreational activities, according to established policies, regulations, and procedures
  • Conduct fire, safety, and sanitation inspections
  • Search inmates, vehicles, and conduct shakedowns of rooms for valuables and contraband
  • Provide reports of the quality/quantity of work performed by inmates, inmate disturbances rule violations, and unusual occurrences
  • Counsel inmates and respond to questions, concerns, and requests
  • Conduct, monitor, and analyze Urinalysis Drug Testing, and Blood Alcohol Testing
  • Record information, such as inmate identification, charges, and daily logs of inmate activities
  • Assign daily duties to inmates, providing instructions as needed, and monitor for quality assurance

Reintegration Specialist

CORRECTIONS IMPROVEMENT ASSOCIATION
Cedar Rapids, IA
04.2013 - 10.2014
  • Launch pilot of RISE Program (Reintegration Initiative for Safety and Empowerment) by researching and analyzing community needs to determine program directions and goals
  • Provide direct service and support to pilot group of 30 incarcerated individuals, including handling referrals for human services, conducting need evaluations, and resolving complaints
  • Prepare and maintain records and reports, personnel records, or training manuals
  • Work with 8 community partners regarding program-related regulations and policies
  • Write articles, speeches, and other related informative program material
  • Plan and conduct research to develop and test theories about societal issues such as crime, group relations, poverty, and aging
  • Collect data about attitudes, values, and behaviors of incarcerated individuals and their families, using observation, interviews, and review of documents
  • Analyze and interpret data, and prepare publications and reports containing research findings
  • Presented findings to board of community members bi-weekly to continue sustainability of program goals.

Education

Bachelor of Applied Arts - Criminal Justice

Mount Mercy University
Cedar Rapids, IA
01.2013

High School Diploma - General Studies

Thomas Jefferson High School
Cedar Rapids, IA
03.2002

Skills

  • Employee relations management
  • Team leadership
  • Report preparation
  • Data analysis
  • Strategic planning
  • Logistics management
  • Quality assurance
  • Microsoft Office proficiency
  • Scheduling and coordination

Timeline

Area Manager II

Amazon
03.2020 - Current

Packaging Team Leader

Whirlpool
11.2018 - 01.2020

Team Leader

Whirlpool
08.2017 - 11.2018

Residential Officer

CORRECTIONAL SERVICES
11.2014 - 10.2015

Reintegration Specialist

CORRECTIONS IMPROVEMENT ASSOCIATION
04.2013 - 10.2014

Bachelor of Applied Arts - Criminal Justice

Mount Mercy University

High School Diploma - General Studies

Thomas Jefferson High School

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