Lauren Rivera
Beaufort,SC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
Port Royal Veterinary Hospital
Beaufort, SC
12.2021 - 12.2024
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
Crew Member
Firehouse Subs
Beaufort, SC
06.2019 - 11.2021
- Maintained an organized work area to ensure efficient operations.
- Resolved customer complaints in a professional manner.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Server
Fripp Island Resort
Beaufort, SC
09.2018 - 05.2019
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier
Kangaroo Express
Beaufort, SC
06.2017 - 08.2018
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
Drive-Thru Cashier
Burger King
Beaufort, SC
06.2015 - 05.2017
- Operated drive-thru window efficiently to ensure fast order processing times.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Utilized computer system to track sales data for daily reports.
Server
Waffle House
Beaufort, SC
07.2014 - 10.2016
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Drive-Thru Cashier
Hardee's
Beaufort, SC
12.2013 - 06.2014
- Greeted customers, took orders, and provided product information.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Receptionist
Broad marsh animal hospital
Beaufort, SC
09.2012 - 11.2013
- Coordinated with vendors for repairs and maintenance of office equipment.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Kennel Technician
Battery Creek veterinary hospital
Beaufort, SC
02.2006 - 08.2012
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Provided humane treatment of all animals at all times.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Developed positive relationships with volunteers who provided support during busy periods.
Drive-Thru Cashier
Burger King
Beaufort, SC
07.2004 - 09.2006
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Assisted in training new employees on restaurant procedures and policies.
- Maintained knowledge of current menu items, prices, and promotions.
Customer Service Cashier
Dairy Queen Grill & Chill
Beaufort, SC
04.2003 - 05.2004
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card transactions accurately and efficiently.
- Maintained accurate records of transactions using the point-of-sale system.
Cashier & Custome Service
Food Lion
Beaufort, SC
01.2001 - 03.2003
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Beaufort High School
Beaufort06-2001
Skills
- Point of sale operation
- Payment processing
- Customer relationship management
- Inventory management
- Data entry
- Conflict resolution
- Time management
- Communication skills
- Cash handling
Timeline
Front Desk Receptionist
Port Royal Veterinary Hospital
12.2021 - 12.2024
Crew Member
Firehouse Subs
06.2019 - 11.2021
Server
Fripp Island Resort
09.2018 - 05.2019
Cashier
Kangaroo Express
06.2017 - 08.2018
Drive-Thru Cashier
Burger King
06.2015 - 05.2017
Server
Waffle House
07.2014 - 10.2016
Drive-Thru Cashier
Hardee's
12.2013 - 06.2014
Receptionist
Broad marsh animal hospital
09.2012 - 11.2013
Kennel Technician
Battery Creek veterinary hospital
02.2006 - 08.2012
Drive-Thru Cashier
Burger King
07.2004 - 09.2006
Customer Service Cashier
Dairy Queen Grill & Chill
04.2003 - 05.2004
Cashier & Custome Service
Food Lion
01.2001 - 03.2003
High School Diploma -
Beaufort High School
Similar Profiles
Alison GatesAlison Gates
Veterinary Technician Assistant at Port Royal Animal HospitalVeterinary Technician Assistant at Port Royal Animal Hospital
Ilhan ŞahinIlhan Şahin
İnspector at Samsun Port Veterinary Border Control Point Directİnspector at Samsun Port Veterinary Border Control Point Direct
Noah WilcoxNoah Wilcox
Library Assistant at Port Royal LibraryLibrary Assistant at Port Royal Library
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Kaitlyn MitzelKaitlyn Mitzel
Avionics Technician at United States Marine CorpsAvionics Technician at United States Marine Corps