Adept at opening and closing coordination and excelling in customer service, I leveraged these skills at Dollar General Store to enhance staff oversight and store recovery processes. My proactive approach and resource allocation abilities significantly improved operational efficiency, showcasing my knack for balancing meticulous attention to detail with exceptional interpersonal skills.
Hi, I’m
Amanda Painter
East Dublin,GA
Summary
Overview
18
years of professional experience
Work History
Dollar General StoreMount Olive , NC
Key Holder
03.2016 - 12.2023
Job overview
- Trained, managed and motivated employees to promote professional skill development.
- Maintained accurate register balances.
- Swiftly resolved problems through strategic identification.
- Handled currency accurately during payments and returns.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Supervised bank deposits and security procedures to support store opening and closing.
- Delegated work to staff, setting priorities and goals.
- Tracked stock movement to ensure availability of merchandise for customers.
- Used Point of Sale register system to complete transactions.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Ensured store was opened and closed in a timely manner according to company policies.
- Reconciled daily sales receipts against cash drawer for accuracy.
Speedway Gas StationMount Olive, NC
Cashier
06.2013 - 05.2016
Job overview
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified customer age requirement for alcohol or tobacco purchases.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Checked personal identifications during alcohol and tobacco sales.
Roland Martins Marina Tiki BarClewiston, FL
Bartender
02.2006 - 11.2013
Job overview
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
- Effectively multitasked within fast-paced environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Greeted frequent visitors by name and explained new promotions.
- Cleansed glasses with sanitizing solution after each use.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Stocked ice bins and coolers as needed throughout shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Education
North Fort Myers High School North Fort Myers, FL
High School Diploma
05-2001
University Overview
Skills
- Opening and closing coordination
- Drawer counting
- Store recovery processes
- Resource allocation
- Customer service
- Staff oversight
References
References
References available upon request.
Timeline
Key Holder
Dollar General Store
03.2016 - 12.2023
Cashier
Speedway Gas Station
06.2013 - 05.2016
Bartender
Roland Martins Marina Tiki Bar
02.2006 - 11.2013
North Fort Myers High School
High School Diploma