Amanda Palmer
Temecula,CA
Summary
Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environments. I have been a coordinated scheduler driven to optimize procedures and improve productivity. . Bringing over 10 years of experience in administration and customer service. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
National Schedular
Elevated Title
Lehi, UT
10.2021 - 07.2023
- Scheduled and confirmed appointments.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Entered information into system to update status reports.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Analyzed demand and recommended updates to calendar schedule.
- Provided delay updates and information regarding special circumstances.
- Maintained positive working relationship with fellow staff and management.
Fitness Instructor
EOS Fitness
Temecula, CA
07.2015 - 01.2018
- Provided guidance on how to modify exercises based on injury or disability status.
- Demonstrated proper form and technique for various exercises and strhes.
- Helped clients utilize fitness equipment properly using verbal instructions and demonstrations.
- Taught one-on-one and group fitness classes.
- Motivated clients to stay committed to preset fitness goals.
- Demonstrated stretching, cool-down and recovery techniques following workouts.
- Encouraged participants to reach their fitness goals with positive reinforcement techniques.
- Collaborated with other fitness professionals regarding best practices for promoting healthy lifestyles.
- Instructed group classes in a variety of disciplines such as yoga, Pilates, aerobics, strength training and kickboxing.
- Stayed up-to-date regarding latest fitness trends and routines.
- Ensured that all equipment was properly maintained in accordance with safety protocols.
- Advised members on proper use of fitness equipment during individual or group sessions.
- Adhered to safety standards and utilized first aid during emergency situations to treat injuries.
- Gathered appropriate workout equipment before class sessions and tracked facility inventories.
- Organized special events such as charity runs or marathons to promote the gym's services within the community.
- Built and established lasting relationships using encouragement and personal support.
- Observed participants during classes, watching for issues and incorrect techniques.
- Recommended modifications of exercises to help participants avoid injuries.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Enforced safety rules and procedures to minimize injuries.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Monitored class participants for appropriate techniques to prevent injuries.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Paralegal
Motley Rice LLC
Mt. Pleasant, SC
11.2000 - 09.2003
- Maintained client files according to established protocols.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Drafted correspondence to clients and other attorneys.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Filed motions with courts electronically or via hard copy.
- Advised clients on procedural matters related to their cases.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Organized evidence for use at trial or hearing proceedings.
- Organized client calendars, prepared mailings and handled high call volumes.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Attended court proceedings to observe trials or hearings.
- Collaborated with attorneys in all stages of litigation process.
- Participated in client interviews, observed questioning process and documented information.
- Identified and analyzed legal documents, discoveries and contracts.
- Prepared trial notebooks for court proceedings.
- Prepared clients for appointments, depositions and testimony.
- Participated in mediation sessions by preparing necessary materials and taking notes during meetings.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Communicated with witnesses regarding deposition scheduling.
- Coordinated witness testimony for depositions.
- Organized legal documents in company filing systems and databases.
- Responded to client calls and inquiries to deliver applicable information.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
Program Manager
Danville Services Of Utah
Salt Lake City, UT
01.1994 - 05.1999
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Prioritized tasks and managed teams throughout multiple projects.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Generated and delivered reports, program review presentations and other program status updates.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Hired and trained staff to work with people with disabilities
- Implemented plans designed for individual's specific needs.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Arts - Legal Studies
American Public University System
Charles Town, WV01-2029
Skills
- Problem-Solving
- Attention to Detail
- Timesheet Management
- Calendar Management
- Call Schedule Distribution
- Computer Skills
- Critical Thinking
- Telephone Etiquette
- Schedule Management
- Call Management
- Resource Planning
- Workflow Optimization
- Production Scheduling
- Customer Service
- Teamwork and Collaboration
- Data Entry
- Patient Scheduling
- Strong Work Ethic
- Client Relations
- Effective Multitasking
- CRM Software
Affiliations
- I love to hike
- Love to play pickle ball
- Loves anything sports related
- Loved to garden
Certification
- I have a medical transcription certificate from the college of Charleston.
- I hold a current Health, Life, Disability and Long Term Care Insurance License with the State of California.
References
References available upon request.
Timeline
National Schedular
Elevated Title
10.2021 - 07.2023
Fitness Instructor
EOS Fitness
07.2015 - 01.2018
Paralegal
Motley Rice LLC
11.2000 - 09.2003
Program Manager
Danville Services Of Utah
01.1994 - 05.1999
Associate of Arts - Legal Studies
American Public University System
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