Amanda Palmer
Gainesville,GA
Summary
Compassionate and experienced healthcare professional with background in medical assistance, known for compassionate patient care and willingness to go the extra miles and get the job done. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
19
19
years of professional experience
Work History
Dog Groomer
Dog Grooming of Dacula
Dacula , Georgia
05.2024 - Current
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
DOG GROOMER
Rockhouse Groom and Board
01.2018 - 01.2020
- Pet stylist and dog groomer
- Working under extreme pressure and stress
- Cutting pets hair and creating a style and look that the owner will like
- Lots of multitasking and working under stressful situations
- Plenty of customer service both in person and on the phone
- Scheduling appointments and calling to remind of appointments and need for appointments
- Very rewarding and creative environment
- Detail oriented was a must
- Could talk about my love for grooming for days
EGG PACKER
Country charm eggs
01.2016 - 01.2017
- Started out as a house walker on the farm
- Monitoring, feeding and watering laying hens
- Picked up the dead and kept a very clean house
- Moved to packing and production and worked on a two belt line packing eggs for 12-14 hours a day
Certified Medical ASSISTANT
Dahlonega Family Practice
01.2012 - 01.2013
- Assisted medical doctor with all aspects of patient care from well child check ups with vaccines to small in office procedures and minor surgeries
- Telephone triage, appointment scheduling, outside referrals and assisted in all office procedures front and back
Certified Medical ASSISTANT
Northeast Georgia heart center
01.2006 - 01.2012
- Began in medical records department, mastered all front office and clerical responsibilities
- Moved to assisting different physicians on a rotating float pool schedule
- After mastering that and the back office duties became assigned to a heart failure specialist and headed up the heart failure department for the remaining five years
- Assisted Dr
- Brenda Hott with all aspects of patient care from appointments and referrals, initial intake and all care provided to patients
- Monitored dietary restrictions, labs and educated patients on their restrictions and care
Education
MEDICAL ASSISTING DIPLOMA -
Lanier Technical college
01.2006
Skills
- Works well under pressure
- Able to multi task and work with little to no supervision
- Excellent customer service skills
- Highly motivated
- Timely task completion
- Detail oriented
- Fluent in medical terminology
- Assisting in procedures and exams
- Venipuncture
- Precise and accurate documentation
- Front or back office work
- Friendly personality
- Genuine care and concern for patients
- Customer Service
- Breed and species knowledge
- Appointment Scheduling
- Verbal and written communication
- Data Entry
- Patient Scheduling
- Patient Flow Management
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Payment Collection
- Phlebotomy
- Check-in coordination
- Patient-focused care
- Conflict resolution abilities
- Direct Patient Care
- Equipment Sterilization
- Stocking supplies
- Trustworthy companion
- Understands mobility assistance needs
- Medical terminologies
- Companionship and emotional support
- Patient toileting
- Immunization Administration
- Vital Sign Monitoring
- Catheter change and preparation
- Patient skin and nail care
- Chemical solution preparation
- Patient assessments and care
- Adaptable with broad range of experience
- Dementia and Alzheimer's knowledge
- Compassionate caregiver
- CPR
- Patient Assessments
- Simple dressings
- Professional Bedside Manner
- Communicating with patient families
- Patient Care Coordination
- Analytical decision-making skills
Timeline
Dog Groomer
Dog Grooming of Dacula
05.2024 - Current
DOG GROOMER
Rockhouse Groom and Board
01.2018 - 01.2020
EGG PACKER
Country charm eggs
01.2016 - 01.2017
Certified Medical ASSISTANT
Dahlonega Family Practice
01.2012 - 01.2013
Certified Medical ASSISTANT
Northeast Georgia heart center
01.2006 - 01.2012
MEDICAL ASSISTING DIPLOMA -
Lanier Technical college