Amanda Palmeri
Mount Sinai,NY
Summary
Accomplished Healthcare Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication and organization of plans, people and materials. Ready to apply 5 years of experience to challenging new role with room for advancement.
Overview
5
5
years of professional experience
Work History
Senior Administrator
Stony Brook University Hospital
05.2022 - Current
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
Executive Administrative Assistant
Stony Brook University Hospital
04.2021 - 05.2022
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Patient Access Supervisor
Stony Brook University Hospital
10.2019 - 04.2021
- Implemented quality assurance measures to ensure that patient access processes adhered to hospital policies and industry best practices for optimal service delivery.
- Reduced employee turnover rate by fostering a positive work environment and providing ongoing support for professional development opportunities.
- Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.
- Established strong relationships with insurance providers through effective communication channels to expedite claim processing activities when necessary.
- Oversaw staff recruitment efforts, selecting top talent to join the team and contribute to the department''s success.
Education
MBA - Health Administration
Clarkson University
Potsdam, NY06.2023
Bachelor of Science - Health Administration
SUNY Canton
Canton, NY05.2022
Skills
- Office Management
- Process Improvements
- Recordkeeping requirements
- Systems Management
- IT resource use
- Systems oversight
- Customer Service
- Attention to Detail
- Team Collaboration
- Decision-Making
- Office Administration
- Team Building and Leadership
- Employee Supervision
- Operations Management
Timeline
Senior Administrator
Stony Brook University Hospital
05.2022 - Current
Executive Administrative Assistant
Stony Brook University Hospital
04.2021 - 05.2022
Patient Access Supervisor
Stony Brook University Hospital
10.2019 - 04.2021
MBA - Health Administration
Clarkson University
Bachelor of Science - Health Administration
SUNY Canton