Amanda Parra
Conroe
Summary
Experienced Administrative Assistant skilled in office operations, records management, scheduling, and customer service. Detail-oriented, reliable, and proficient in Microsoft Office, with a proven ability to support teams efficiently and independently.
Overview
13
13
years of professional experience
Work History
Office Administrator
Caliber Collision
11.2021 - Current
- Serve as the primary point of contact for the public, insurance partners, and vendors; professionally answer, screen and route high-volume phone calls, and in-person inquiries.
- Coordinate daily schedules, appointments, and calendars; prepare, organize and maintain documentation to ensure accurate records and efficient office operations.
- Process accounts payable and receivable, maintain accurate financial records and ensure documentation is completed in accordance with established procedures.
- Maintain confidential records and sensitive information with discretion in compliance policies.
Service Advisor
CarMax
11.2016 - 04.2021
- Provided administrative and customer service support to a high-volume service department, contributing to improved customer satisfaction and operational efficiency.
- Coordinated schedules among technicians, service advisors, and customers to ensure timely completion of services and efficient workflow.
- Conducted outbound and follow-up communications to confirm appointments, relay service updates, and document outcomes in internal systems.
Shift Supervisor
Starbucks
12.2015 - 10.2016
- Ensured compliance with local health department regulations, company policies, and safety procedures while supervising daily operations.
- Completed daily bookkeeping and document preparation for cash reconciliation and deposits at beginning and end of shift.
Service Manager/New Restaurant Opener
Chipotle Mexican Grill
02.2013 - 02.2016
- Orchestrated the employee training and set up of 2 New Restaurant Openings ensuring Company Culture was captivated.
- Ensured compliance with local health department regulations, company policies, and safety procedures while supervising daily operations.
- Implemented inventory management practices, reducing waste and optimizing supply chain processes and profit.
Education
High School Diploma -
North High School
Bakersfield06-2006
Skills
Administrative Support Records Management Microsoft Office Public Interaction Scheduling & Coordination Independent Work
Timeline
Office Administrator
Caliber Collision
11.2021 - Current
Service Advisor
CarMax
11.2016 - 04.2021
Shift Supervisor
Starbucks
12.2015 - 10.2016
Service Manager/New Restaurant Opener
Chipotle Mexican Grill
02.2013 - 02.2016
High School Diploma -
North High School