Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Parson

Pineville,LA

Summary

Dynamic Kitchen Supervisor at CURA with a proven track record in operations management and food safety. Expert in training staff and implementing efficient processes, enhancing workflow. Recognized for exceptional customer service and reliability, fostering a positive environment that drives team success. Committed to excellence in every aspect of the job. Very teachable and excited to learn new things.

Overview

18
18
years of professional experience

Work History

Kitchen Supervisor

CURA
08.2024 - Current
  • Supervised daily kitchen operations, ensuring compliance with food safety standards.
  • Trained and mentored kitchen staff in efficient food preparation techniques.
  • Implemented streamlined processes to enhance kitchen workflow and reduce waste.
  • Monitored equipment performance, ensuring proper maintenance and functionality.
  • Enforced sanitation protocols, maintaining a clean and safe work environment.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.

Cook/Cashier

Leebo's
09.2023 - 08.2024
  • Prepared and cooked diverse menu items in compliance with food safety standards.
  • Assisted in inventory management, ensuring proper stock levels and freshness of ingredients.
  • Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
  • Conducted regular cleaning and sanitization of kitchen equipment and work areas.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Collaborated with management team to develop new menu items.

Housekeeping Supervisor

Jaiambe of Pineville
08.2022 - 09.2023
  • Supervised daily housekeeping operations, ensuring cleanliness and adherence to safety protocols.
  • Trained and mentored new staff on housekeeping procedures and best practices.
  • Conducted regular inspections to maintain quality standards across all guest areas.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry sorting, washing, drying, and ironing.
  • Cleaned rooms

Server

Pitt Grill
02.2022 - 06.2022
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Coordinated food and beverage orders to ensure timely service during peak hours.
  • Collaborated with kitchen staff to optimize food preparation and presentation efficiency.
  • Managed cash register operations, ensuring accurate transactions and end-of-shift reconciliation.
  • Resolved customer complaints promptly, maintaining positive dining experiences and relationships.

Laundromat Attendant

Veterans Coin Laundry
01.2020 - 01.2022
  • Operated laundry equipment efficiently to ensure timely service delivery.
  • Assisted customers in selecting appropriate services and resolving inquiries.
  • Maintained cleanliness and organization of the laundromat environment.
  • Monitored machine performance and reported maintenance needs promptly.

Taxi Driver

Jiffy Cab
11.2019 - 06.2020
  • Navigated city routes efficiently, ensuring timely passenger arrivals and departures.
  • Maintained vehicle cleanliness and compliance with safety regulations to enhance passenger experience.
  • Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
  • Monitored traffic patterns to optimize route selection during peak hours, reducing travel time.
  • Managed cash transactions accurately, ensuring correct fare collection and providing change when necessary.
  • Developed rapport with regular passengers, fostering loyalty and repeat business opportunities.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Arrived on time to customer appointments.

Server

Huddle House
10.2018 - 01.2019
  • Trained new staff on menu offerings, service protocols, and operational standards.
  • Implemented process improvements that streamlined workflow and reduced wait times for guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Paraprofessional

Rapides Parish School Board
08.2007 - 09.2017
  • Supported classroom instruction by preparing materials and assisting with lesson implementation.
  • Collaborated with teachers to develop individualized education plans for students.
  • Monitored student progress and provided feedback to enhance learning outcomes.
  • Facilitated communication between parents and educators regarding student needs and achievements.
  • Implemented behavior management strategies to promote a positive learning environment.
  • Assisted in the integration of technology into classroom activities for enhanced engagement.
  • Led small group activities to reinforce academic skills and foster social development.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

Associate of Arts - Elementary Education

University of Phoenix Online
Tempe, AZ
07-2017

Skills

  • Food safety
  • Operations management
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Reliability and punctuality
  • Professionalism and courtesy
  • Cash register systems
  • Classroom management
  • Critical thinking
  • Implementing Policies

Timeline

Kitchen Supervisor

CURA
08.2024 - Current

Cook/Cashier

Leebo's
09.2023 - 08.2024

Housekeeping Supervisor

Jaiambe of Pineville
08.2022 - 09.2023

Server

Pitt Grill
02.2022 - 06.2022

Laundromat Attendant

Veterans Coin Laundry
01.2020 - 01.2022

Taxi Driver

Jiffy Cab
11.2019 - 06.2020

Server

Huddle House
10.2018 - 01.2019

Paraprofessional

Rapides Parish School Board
08.2007 - 09.2017

Associate of Arts - Elementary Education

University of Phoenix Online