Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANDA PAWSKI

Palm Beach Gardens,FL

Summary

Skilled Facilities Coordinator bringing experience in facility management and customer service. Organized, resourceful and detail-oriented with exceptional planning and decision-making abilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Coordinator

Branded Group
05.2023 - Current


  • Coached employees through day-to-day work and complex problems.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Facilities Coordinator

Branded Group
03.2022 - 05.2023
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
  • Scheduled and oversaw maintenance, repair and installation activities.

Certified Pharmacy Lead Technician

CVS Pharmacy
09.2016 - Current
  • Provide friendly customer service at prescription drop-off and pick-up counters
  • Strictly maintain customer and patient confidentiality
  • Answer and screen phone calls for staff pharmacists
  • Regularly complete paperwork and date enter prescription and insurance billing information into patient profiles
  • Inventory management.

Project/Client Coordinator

Front Street Facility Solutions
07.2010 - 02.2016
  • Primary point of contact for an assigned region of up to 1000 store locations responsible for resolving all store related maintenance issues
  • Responsibilities included management of work orders for contractors and nationwide vendors based on vendor availability and issue urgency
  • Arranged service calls and follow up as needed to ensure minimum downtime and timely resolution of issue
  • Reviewed and qualified bids for maintenance jobs
  • Coordinated with construction department new store opening activities utilizing negotiated plans and costs
  • Established internal process to closely monitor preventive maintenance.

Receptionist

Russo Chiropractic
07.2008 - 08.2010
  • Answer and screen incoming calls
  • Handle and redirect customer queries
  • Take and distribute messages
  • Manage all visitors
  • Organize incoming and outgoing mail
  • Coordinate meetings and appointments
  • Maintain a professional reception area.

Education

High School Diploma - Liberal Arts and Science

Connetquot High School
Bohemia, NY
01.2009

Skills

  • Strategic Planning
  • Negotiation
  • Quote Preparation
  • Project Coordination
  • Vendor Management
  • Detail Oriented
  • Workload Management
  • Attention to Detail
  • Multitasking and Organizing

Certification

  • Florida Certified Pharmacy Technician License
  • PTCB Certification

Timeline

Lead Coordinator

Branded Group
05.2023 - Current

Facilities Coordinator

Branded Group
03.2022 - 05.2023

Certified Pharmacy Lead Technician

CVS Pharmacy
09.2016 - Current

Project/Client Coordinator

Front Street Facility Solutions
07.2010 - 02.2016

Receptionist

Russo Chiropractic
07.2008 - 08.2010

High School Diploma - Liberal Arts and Science

Connetquot High School

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AMANDA PAWSKI