Amanda Payne
Huntington,WV
Summary
- Certified Project Manager with a total of 12 years of experience with 7 years of Scrum Master experience in leading large scale multi-million dollar complex assignments/portfolios managing client relationships and working as a conduit between the delivery teams and various management layers within an engagement
- Extensive experience of leading & executing multiple large scale IT programs, with experience of directing all aspects of software project lifecycle with different project methodologies like Waterfall, Agile, Scrum, Kanban and RAD
- Manage resource acquisition, project costing, forecasting and profitability of the engagement
- A strategic thinker with excellent stakeholder & client relationship management (Ongoing, dynamic and active engagement with clients & stakeholders) and trained PMP professional
- Experienced in implementing portfolio, program and project management best practices, including change management, dependency management, organizational communications, key metrics and dashboards.
- Ability to understand client business model and proactively create opportunities to drive value
- Strong organizational, analytical, and problem solving abilities
- Worked directly with executives, stakeholders and program owners to gather and communicate program status. Includes generation of effective, regular status reports and preparing for and leading meetings
- Ability to thrive in ambiguous environments and situations and known for delivering high levels of results
- Experience of interacting & working with Fortune 500 customers, CXOs and Top business executives across US, Europe and China
Overview
8
8
years of professional experience
Work History
Project Manager- Master Scheduler
PMNow On Behalf Of Meridian
06.2021 - 03.2023
- Worked with cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations.
- Agile Tools: JIRA, Burndown chart.
- Training other agile teams on how to start implementing agile framework and JIRA Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, HP ALM Nagarro.
- Planned, designed, and scheduled phases for large projects.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Project Manager
NSF
06.2020 - 06.2022
- Introduced and trained teams to adept scrum methodology and JIRA across the entire IT portfolio.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Implemented JIRA to manage and track agile projects in a structured manner for entire IT portfolio.
- Implemented JIRA Folio to effectively track and manage budget/finances.
- Facilitated meeting with product owners, business and cross functional teams.
- Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
- Create an environment and guide team(s) and to self organize.
- Successfully migrated more than 10 projects from Waterfall to Scrum within 3 months using JIRA.
- Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Do what it takes to continuously improve team's velocity, efficiency and productivity.
- Worked with cross -functional teams to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, Open Air.
Project Scheduler/Agile Scrum Master
Optum Health
06.2017 - 03.2021
- Implemented JIRA Tempo Folio to track portfolio finances.
- Developed metrics for tracking progress and measuring team performance against goals.
- Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
- Established Test driven development for few projects.
- Lead multiple projects to completion.
- Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility from product owner to scrum team; ensured consistent application of scrum methodologies across the enterprise.
- Protected team from external interference, over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by on-time delivery of several major initiatives.
- Facilitated meetings between business owners, IT and cross functional teams.
- Participated in technical advisory roles when required.
- Act as Project Manager, when necessary own responsibility for managing dependencies between Scrum Team(s) / third parties (business teams, Quality Assurance, Software Package Vendors, Outsourced Service Providers, etc.).
- Demonstrate product features during UAT and improve product outcome by gathering customer feedback.
- Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices.
- Conform to organization processes.
- Created weekly Program/Portfolio status reports and presenting to all key executives/stakeholders.
- Delivered positive customer service experience, reflected in high customer satisfaction scores for all projects.
- Proven track record of maximizing business opportunities and driving revenue growth for account Tools: JIRA, JIRA Tempo, JIRA Folio, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air, Sharepoint Nagarro.
- Provided valuable insights into resource availability during planning phase, enabling better-informed decisions about staffing assignments and workload distribution.
- Enhanced project efficiency by developing and maintaining comprehensive schedules for all project phases.
- Championed process improvement initiatives that led to more efficient scheduling practices across the organization.
- Contributed to a seamless handover process for completed projects by providing thorough documentation on scheduling practices and outcomes.
- Collaborated with cross-functional teams to identify risks, mitigate potential delays, and adjust schedules as needed.
- Accelerated decision-making processes by presenting clear visualizations of project timelines to senior management.
- Increased accuracy of project forecasting through continuous refinement of scheduling methodologies and tools.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Agile Project Manager
Lumos Networks
08.2015 - 07.2017
- Responsible for working with external vendors, creating SOW's, and managing the vendor team.
- Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
- Protected team from over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by on-time delivery of several major initiatives.
- Worked with engineering managers to identify cross-team dependencies and manage inter-team tasks.
- Established Onsite and Offsite communication and delivery process and guidelines.
- Managed and deployed multiple applications within time and budget.
- Demonstrated product features during UAT and gather customer feedback to improve product outcome.
- Automated test cases for 60% of existing application there by reducing significant time in regression testing and improving quality.
- Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure.
- Implemented ServiceNow to submit projects request, assign project managers, prioritize within portfolio and request service IT requests.
- Created weekly Project status reports and presenting to all key executives/stakeholders.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Setting up Project processes and guidelines Tools: JIRA, Confluence, TFS, Service Now, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air.
- Excellent communication skills, both verbal and written.
Education
Master of Science - Geography
Marshall University
Huntington, WV 12.2012
Bachelor of Arts - Anthropology
Marshall University
Huntington, WV 12.2009
Skills
- Certified Scrum Master
- Project Management Tools
- BI & Analytics Tools( QlikView, Google Analytics etc)
- Web Technologies( HTML, ASP, JAVA etc)
- Databases
- Technical understanding
- Resource Allocation
- Sprint Planning
- Workflow Analysis
- Public Speaking
- Software Development Lifecycle
- Agile Best Practices
Affiliations
Certified Scrum Master (CSM)
Timeline
Project Manager- Master Scheduler
PMNow On Behalf Of Meridian
06.2021 - 03.2023
Project Manager
NSF
06.2020 - 06.2022
Project Scheduler/Agile Scrum Master
Optum Health
06.2017 - 03.2021
Agile Project Manager
Lumos Networks
08.2015 - 07.2017
Master of Science - Geography
Marshall University
Bachelor of Arts - Anthropology
Marshall University
Technical Skills and Qualifications
- Project Management & others: MS Project Plan, MS Visio, JIRA, Confluence, Version one, Target Process, TFS, Open Air, Mantis, MS Office, MS PowerPoint, MS Excel, MS Word, Service Now, Sharepoint
- Skill Set Microsoft Visual studio 2010/2005/2003, IVR (vXML)
- Web Technologies SharePoint, HTML, Java Script, Angular JS, ASP, AJAX
- BI & Analytics Tool QlikView, Google Analytics
- Databases SQL Server 2012/2010/2008/2005, MS Access, Firebird
- Source Control TFS, SVN, VSS, Bitbucket
Technical Skills and Qualifications
- Project Management & others: MS Project Plan, MS Visio, JIRA, Confluence, Version one, Target Process, TFS, Open Air, Mantis, MS Office, MS PowerPoint, MS Excel, MS Word, Service Now, Sharepoint
- Skill Set WPF, ASP.NET, C#.NET, VB.NET, .Net 4.0/3.5/2.0/1.1, Microsoft Visual studio 2010/2005/2003, IVR (vXML)
- Web Technologies SharePoint, HTML, Java Script, Angular JS, ASP, AJAX
- BI & Analytics Tool QlikView, Google Analytics
- Databases SQL Server 2012/2010/2008/2005, MS Access, Firebird
- Source Control TFS, SVN, VSS, Bitbucket