Amanda Perez
Delhi,United States
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Eager to contribute to a dynamic team, and support organizational goals. Successfully created nurturing environments while advocating for children’s needs, ensuring their safety and well-being.
Overview
13
13
years of professional experience
Work History
Specialized Foster Parent
Aspairanet
Turlock, CA
09.2020 - Current
- Documented data and completed accurate updates to Social workers.
- Built positive and nurturing environments to support child social and emotional growth.
- Provided transportation for children to visits and Doctor appointments.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
Quality Control & Trainer
West Coast Call Center
Ceres, CA
05.2014 - 03.2020
- Attended telephone skills and program information training sessions to boost aptitude.
- Reported problems and concerns to management.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Appointment Scheduling Specialist
TeleContact Resource Services
Riverbank, CA
03.2012 - 03.2014
- Acted as first point of contact and set appointments for prospective clients.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Recorded and updated customer information in online systems.
Education
Some College (No Degree) - Child, Family And Community For Education
University of California Merced Extension
MercedSome College (No Degree) - Child Development For Education
University Of California Merced Extension
Merced, CACertificate Of Completion - General Office Business
Central Valley Opportunity Center
ModestoHigh School Diploma -
Roselawn High School
Turlock, CASkills
- First Aid/CPR
- Excellent attention to detail
- Social skills development
- Resilience and perseverance
- Child development
- Multicultural sensitivity
- Gross motor skills development
- Age-appropriate activities
References
References available upon request.
Timeline
Specialized Foster Parent
Aspairanet
09.2020 - Current
Quality Control & Trainer
West Coast Call Center
05.2014 - 03.2020
Appointment Scheduling Specialist
TeleContact Resource Services
03.2012 - 03.2014
Some College (No Degree) - Child, Family And Community For Education
University of California Merced Extension
Some College (No Degree) - Child Development For Education
University Of California Merced Extension
Certificate Of Completion - General Office Business
Central Valley Opportunity Center
High School Diploma -
Roselawn High School
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