Lounge host Security guard
Feather Falls Casino
04 2025 - 07 2025
- Adhered to all company safety protocols, ensuring a secure environment for both guests and employees alike.
- Maintained a clean, organized lounge area for optimal guest comfort and visual appeal.
- Contributed to a positive work environment by fostering teamwork and cooperation among colleagues.
- Continuously sought opportunities for professional development, attending relevant workshops or training sessions to enhance my skillset as a Lounge Host.
- Resolved guest issues diplomatically, striving for win-win solutions that resulted in satisfied customers more likely to return in the future.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.